Power Home Remodeling

A fantastic experience with Power Home Remodeling! The pricing was fair, and the entire process was handled with utmost professionalism. We are so pleased that we're already planning our next project with them.

Very good! I recommend

Everything

Based on the reviews we hired Power to replace our windows. I guess these people didn't deal with the Sunrise, FL office. The absolute worst customer service and service department I've ever dealt with, especially since they have 20k of my business and actually wanted to do my doors after this. Still waiting to get the last window fixed over 2 months after the initial installation.

If I could assign them a negative star I would. The sales people are the biggest scammers I’ve ever encountered in my life. They come knocking with their sales pitch even though I live in a private property area with NO SOLICITING allowed. I am embarrassed to admit that twice I have been given bogus quotes that I agreed to and twice I’ve been scammed for almost $3K. I guess I’m fortunate it hasn’t been even more money. I am a senior woman on a fixed income and now I believe they seek out people like me. If there will be a class action suit against Power Home Remodeling please let me know. I very much want to be included.

We recently had 19 energy-saving double-pane vinyl windows installed in our split-level home located in the charming community of Severna Park, MD. The entire experience from initial consultation to final installation exceeded our expectations, and we are thoroughly satisfied with the results.

Our journey began when we first discovered Power Window at the annual Anne Arundel County Fair. A knowledgeable and friendly representative provided a comprehensive overview of their window technologies and benefits, which convinced us to schedule an initial in-home consultation. During this meeting, Andrew, the sales consultant assigned to our project, exemplified professionalism and expertise. He thoroughly explained the advanced insulation and low-emissivity glass features of the windows, answered all our questions in detail, and provided a clear timeline and cost estimate without any pressure.

The installation day was smooth and punctual. The experienced crew arrived on time, worked quickly and materials, and worked efficiently throughout the day. They carefully removed the old windows, ensuring minimal disruption to our home, and installed the new energy-efficient windows in just about 8 hours. The team took pride in their work, meticulously sealing each window and leaving the workspace spotless.

Post-installation, the manager conducted a thorough quality control walkthrough. They inspected each window, explained proper maintenance routines, and highlighted a potential future gutter replacement that could improve drainage and prevent water damage. We appreciated this detailed attention.

Since installation, we’ve noticed a significant improvement in our home’s comfort level. The new windows block drafts effectively and reduce outside noise, contributing to a quieter, more stable indoor environment. Our energy bills have also decreased, confirming the efficiency of our investment.

We highly recommend Power Window to homeowners seeking durable, high-quality windows, expert craftsmanship, and exceptional customer service. This was truly a five-star experience from start to finish, and we couldn’t be happier with our upgrade.

Exceptional Service and Quality Work!

From the moment we spoke with the first representative, the experience was smooth and professional. The entire team was friendly, knowledgeable, and truly cared about getting every detail right.

The installers arrived on time, worked efficiently, and treated our home with great respect. The quality of the installation was outstanding — the windows fit perfectly, look amazing, and the cleanup was spotless.

It’s rare to find a company that delivers both excellent customer service and top-notch craftsmanship, but this team absolutely did. We’re thrilled with our new windows and highly recommend them to anyone looking for a company that genuinely takes pride in their work!

Worst experience from the time we answered the door. It was lies, high pressure sales.
So there is so much to start with. First someone comes knocking on our door, my wife answered, the young man use their " We are going to be in the neighborhood next week, would you mind if we came and did a quick window estimate? " My wife said ONLY IF THEY JUST DO A QUCK ESTIMATE AND LEAVE- NO PUSHY SALES and WE AR NOT IN THE MARKET but would like to see the quote. When the salesman came it was the worse experience you can imagine, I work out of my home office, was VERY busy and the very young and PUSHY salesman insisted I come in and listen to his pitch. He proceeded with a 2 1/2 hour sales pitch that used every known sales trick from donating to Children's Charity, pulling out huge suitcases of sales props, I made it clear the whole time that we were NOT in the position to spend money on windows. He argued with me and this very young in his late 20s telling me how to run my finances. The worst thing that insulted us is to try to sell our duplex small home windows for $21000 plus! The patio door alone was over $5k. Then he used the old 'Well we can use you as advertising program ' bs sales gimmick. His whole pitch was gimmicks and I feel sorry for poor defenseless elderly folk they prey on, They need to be stopped or file lawsuits, He tried to tell us that 11 year payments were fine and we are in our 70's , at a high interest rate. It was shameful and the person who comes to your door gets paid whether you buy or not so he is going to lie to get them to sic their pitbull of a salesman. I am going on every review site, Trustpilot, BBB and filing a complaint. I am going to see if their are others so we can file a class action suit on behalf of others that have been abused by this type of sales.

This company is awful and unprofessional. Waiting one year to have a storm door repaired. First called in fall of 2024. It takes three months for a service person to show up for an appointment. First time to come look at the sliding door and tech says need to order parts. Finally on Sept 3, 2025 tech showed with wrong parts and that didn’t fit. Now I’m told they can’t get the parts because the storm door is discontinued. Did offer a solution that I can replace the storm door for $4200.00. Ridiculous and I didn’t eleven write about three windows that still haven’t been properly replaced after the one year. Told those windows were discontinued also. They sale junk and don’t care, my experience. Would never ever do business with them again.

First, they had a dumpster delivered. The dumpster company drove on my lawn creating a ditch 13" deep. They refused to come out and fill it in. Power said the dumpster company is a separate company and there was nothing they could do.

Second, the workers were throwing the old roof shingles off the roof into the dumpster. They cracked part of my siding in the process. The inspector said that this damage was listed as prior damage. I showed him where the prior damage was and explain how this was not the same damage. He refused to do anything about it.

Third and definitely most infuriating, the day after the inspector who closed out the project left, the siding at the top nearest the soffit all along the front of the house started falling off. I promptly contacted the project team at Power HRG and they had someone come out and fix the siding a few days later. Then it happened again. This time I couldn't get in touch with anyone for weeks. Finally, I was able to reach someone after a month or so and they sent someone out to fix the siding again. THEN, it happened again, and this time I couldn't get in touch with anyone for months. In July of 2024, they responded to one of my emails, but didn't send anyone out. I tried to learn how to fix it myself, but the siding just keeps falling down. Now in September of 2025, I'm trying to reach out again and they're telling me that they don't have any openings until 2026.

That's not all either. In short, there are chipped shingles here and there on the roof, there are hundreds upon hundreds of nails all over my yard around the house and in the gutters, the gutters are NOT graded correctly causing plants to grow out of them in the spring, AND they convinced me to go with these 6" K style gutters, saying that they are better and don't need gutter guards since they're so large. Unfortunately, that's a total lie and now it'll cost the other arm and leg to get some type of guard installed so I don't have to clean them twice each year.

This company is all about making money by overselling, saving money by cutting corners, providing horrible customer service, and ultimately screwing over their customers.

All this company needed to do to be successful is take responsibility for the damages they caused and respond to my calls and emails.