Premier Home Pros-FC
About
Premier Home Pros-FC
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Frequently Asked Questions
What exactly does Premier Home Pros offer?
Premier Home Pros specializes in full-service bathroom remodeling—including tub and shower replacements, walk-in tubs, wall surrounds, flooring, vanities, and ADA accessories—all executed quickly and efficiently like a seamless, design-to-install experience.
Is Premier Home Pros an accredited bathroom remodeler?
Yes, Premier Home Pros is BBB-accredited with an A+ rating and has grown rapidly to earn recognition on the Qualified Remodeler Top 500 list .
How soon could my new bathroom be installed?
Most shower and tub replacements—including walk-in installations—can be completed in just one day, depending on the project scope and site conditions.
Are Premier Home Pros’ installers company employees or subcontractors?
Their installations are performed by company-trained teams (not independent subcontractors), backed by a standardized checklist-based quality process .
Can I customize my bathroom with walk-in tubs or spa features?
Yes—Premier Home Pros offers a range of options such as walk-in tubs with low thresholds, hydrotherapy jets, antimicrobial stone surrounds, grab bars, and tailored flooring for both safety and aesthetics .
Does Premier Home Pros offer free in-home consultations?
Yes—they provide free, no-obligation home quotes with expert design assistance and product samples brought directly to your home.
What financing options are available?
Premier Home Pros offers flexible financing—including promotions like $1,200 off and no-interest/no-payment for 12 months—subject to approved credit.
Does Premier Home Pros offer senior or military discounts?
Yes, most local branches offer senior, military, and first-responder discounts as part of seasonal promotions—ask during your consultation .
What kind of warranty does Premier Home Pros provide?
They back their installations with a limited lifetime transferable warranty on materials and workmanship for their engineered stone baths, showers, and add-on safety accessories.
How do homeowners rate Premier Home Pros?
Homeowners frequently cite professionalism, clean job sites, and seamless installs—Premier maintains a 4.3–4.4 star Trustpilot and Birdeye review score as well as strong local feedback.
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Homeowner Reviews
Premier Home Pros-FC
Reviews by Platform
- 4.8 / 5
Only show reviews that mention…
507 reviews
Eddie M
Vadym and his team were amazing, Very professional , Everything looks great 👍.They finished in one day.
November 13, 2025 · Verified
David H
The guys that came out did an excellent job. They were also very friendly and answered any questions I had.
November 12, 2025 · Verified
Andrea
Hi… I want to send out a special thank you to Ryan Gurnik. He did a great job!!! Shower looks great🙂
November 12, 2025 · Verified
Whitney R
Caleb Little did our tub to shower conversion. He did an awesome job along with his crew. They were very courteous and talked to me about placement of fixture installation, and explained things to me. I love my new shower.
November 6, 2025 · Verified
Jill R
Brent Lynch did an awesome job on our shower install. It looks beautiful and is exactly what we wanted.
November 6, 2025 · Verified
Jessica K
The work was done well and it was pleasant every step of the way. Brandon was so polite and answered all my questions and requests.
November 5, 2025 · Verified
Maria V
We had a wonderful experience with Premier Home Pro. The consultant was patient and informative. The installation occurred in a timely manner. The technicians cleaned up well and instructed us on cleaning, care and usage of our new shower and safety features. We are pleased with our purchase.
November 4, 2025 · Verified
andre C
They did a really good job!
November 3, 2025 · Verified
Elizabeth D
Brandon McMullen was our installer. He did a fantastic job and was so personable and helpful. The whole team from start to finish was very professional. Not to mention my shower is beautiful.
November 3, 2025 · Verified
Josh W
Shower renovation was completed by premier-homepros.com back in May of 2025, after several weeks we noticed a water stain in the flooring adjacent to the bathroom. The company came back out and admitted that the employee who did the work has sabotaged some of his previous jobs and was terminated. They then opened the wall behind their work and discovered black mold from the leak. There was also water damage the flooring and subflooring. They offered to get some estimates and get the work done. The was followed by weeks and weeks of telling my 80 year old father that this project was their top priority. They eventually told my father after weeks of this runaround that he actually needed to contact his homeowners insurance to file a claim. After consulting friends in the industry (general contractors and residential insurance) it was decided that handling of this matter should be done by the company who knowingly and admittedly sabotaged the work. This is not acceptable. Reached back out to the company several times and were delayed even further. Finally got ahold of Jennifer Stanley who apologized profusely and stated that they were going to send their insurance company out ASAP to get the work done and I should expect a call. Again, nothing happened and after another week of back and forth emails they finally offered to settle with a cash offer. I asked for around twice what the restoration company quoted and they turned us down unless we provided a detailed written estimate. I do not understand why they will not either pay the restoration company at this point, we are not trying to get rich off their incompetence. We are now entering our 6th month of this dispute and delay tactics of this company. We have been advised to go to the Mecklenburg County DA's office, as there are likely several homes in the Charlotte area that have leaks by the rogue employee. If you know anyone in this area who has used them in the last year, please have them check their shoddy work and at the bare minimum ask for a recent drug test of the subcontractor, film everything that is done and pray for the best.
November 3, 2025 · Verified