Reliant Plumbing LLC
Company Highlights
About
Reliant Plumbing LLC
Voted #1 Plumbers
Get Transparent Plumbing Solutions Tailored to Your Needs
At Reliant Plumbing, our mission goes beyond simply fixing pipes and unclogging drains. As long-standing members of the Austin, San Antonio, Waco, and Dallas communities, we understand the impact that quality plumbing services have on daily life. Our dedication to our neighbors drives us to deliver the highest standard of plumbing repairs and services. We know the local environment and plumbing challenges unique to our area, and this knowledge equips us to provide solutions that are not only effective but lasting.
- 11 years in business
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
View this profile on InstagramReliant Plumbing (@reliant_plumbing_tx) • Instagram photos and videos
Frequently Asked Questions
Does Reliant Plumbing offer free project estimates?
Reliant Plumbing offers seasonal discounts on services like drain cleaning and camera inspections; for specific information on free estimates, it's recommended to contact them for more details.
What is Reliant Plumbing's warranty or guarantee policy?
Reliant Plumbing provides various warranties on parts and labor, with details depending on the specific service.
What is Reliant Plumbing's preferred method of communication?
Reliant Plumbing can be reached by online contact forms, phone, or via email.
What financing options does Reliant Plumbing offer?
Reliant Plumbing offers financing programs with competitive rates and loan terms ranging from short durations up to 48 months, partnering with multiple national loan servicers to accommodate various budgets.
Does Reliant Plumbing assist in securing financing?
Yes, Reliant Plumbing assists homeowners in securing financing by partnering with trusted banking partners; to qualify, homeowners can apply through one of their partners.
Is Reliant Plumbing licensed and insured?
Yes, Reliant Plumbing is a fully licensed and insured plumbing company serving residential and commercial customers across Texas.
What areas does Reliant Plumbing LLC serve?
Reliant Plumbing LLC proudly serves homeowners throughout Austin, San Antonio, Waco, Dallas, Fort Worth, and surrounding areas.
How quickly can Reliant Plumbing respond to emergency plumbing calls?
Reliant Plumbing offers 24/7 emergency plumbing services and strives to respond as quickly as possible to urgent plumbing needs.
Does Reliant Plumbing provide camera inspections for plumbing issues?
Yes, Reliant Plumbing offers professional camera inspections to diagnose plumbing problems like pipe blockages, leaks, and sewer line issues.
Can Reliant Plumbing assist with water heater installation and repair?
Yes, Reliant Plumbing provides full-service water heater installation, maintenance, and repair, including traditional and tankless water heaters.
Promotions
Reliant Plumbing LLC
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Free Onsite Plumbing Estimate
Get a free onsite plumbing quote today with our experienced professionals. All service fees are waived for our area residential customers.
Terms and ConditionsContact us today to book an appointment at your convenience!
Expires 01/01/27
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Annual Reliant Plumbing Membership
Experience member-only pricing, priority service calls, exclusive discounts, and more.
Save Time and Money with a Reliant Plumbing Membership
A plumbing emergency is the last thing you want to wake up to on the weekend. A damaged faucet or a leaky toilet can go from a small issue to a full on emergency.
Toilets can repeatedly clog from hidden waste trapped in pipes under the surface. Regular maintenance of your plumbing can help your pipes flow more freely. It is also a crucial step in keeping your water supply healthy. Regular drain cleanings can save you time and money down the road.
Gain unparalleled peace of mind with Reliant Plumbing’s exclusive membership. For just $19 a month or $219 per year, immerse yourself in a world where your plumbing needs are prioritized, and unexpected hassles become a thing of the past.
Membership Benefits
- Annual Free Water Heater Flush: Keep your water heating system efficient and prolong its life without any additional cost, once every year.*
- Priority Service Calls: Skip the line with access to expedited service scheduling.
- Complimentary Camera Inspections: Benefit from annual camera inspections on your main sewer line, ensuring peace of mind (cleanout access required).
- Exclusive Discounts: Enjoy 10% off on most plumbing jobs, making your maintenance and repairs more affordable.
- Waived Service Fees: Say goodbye to service call fees during regular business hours, putting extra savings back in your pocket.
- Flexible and Secure Membership: Cancel at any time after the initial 12-month period. For early cancellations, a balance charge applies, safeguarding fair terms for all.
Additional Perks
- Extra Coverage for More Water Heaters: Have more than one water heater? Each additional heater is covered for an additional $50, ensuring every unit in your home runs smoothly. (Normal Price: $393.75)
- Tankless Water Heater Flush: Access specialized flush services for your tankless water heaters for an additional $100. (Normal Price: $519.75)
Terms and ConditionsExclusions
Exclusions to services include plastic drain valves on water heaters and no main line clean out present. Residential customers only.
Cancellation Policy:
We value our time and resources invested in preparing for each job.
A 15% cancellation fee applies to cover administrative and other associated costs, affirming our dedication to service excellence.
Memberships may be cancelled after the initial 12 month period.
Expires 01/01/27
Homeowner Reviews
Reliant Plumbing LLC
Reviews by Platform
- 3.9 / 5
- 4.7 / 5
- A+
Only show reviews that mention…
7 reviews
Christopher M
John with Reliant Plumbing was honest about the repairs needed. It could have been quite expensive. Instead of an expensive tile removal to remove a stripped out mixing valve for the shower he recommended replacing the insert to see if it was the issue. He replaced the insert and all worked perfectly again. He made that decision based on the type and brand of valve plus it’s age. That type of knowledge mixed with honesty is refreshing to see. Would recommend 100%.
August 27, 2025 · Verified
Mersedeh S
HORRIBLE, HORRIBLE, HORRIBLE job. I am still in an ongoing dispute with Reliant over a disastrous repiping project that has cost me over $32,000 to try and fix the damages they caused. I hired them on March 29th, and now, nearly five months later in August, I am still dealing with the damage and financial loss caused by their negligence.
The contract included repiping the entire house, relocating the water heater to the garage, and removing the old units.
I refused to sign off on the job until we could inspect their work, yet Reliant charged the remaining $16,000 without my authorization. Once we checked, the problems were overwhelming:
-Pipes were left exposed outside of a wall.
-Pipes in the front yard were left uncovered, with piles of dirt abandoned in our yard.
-A pipe began leaking within two days, soaking an entire wall.
-The entire sprinkler system is messed up.
After paying to repair drywall and tile, we discovered the bathtub didn’t work because Reliant never turned the water back on.
We contacted them repeatedly. They dodged calls or said someone would call us back, but not one did. They missed multiple appointments and did not return to our house for two weeks, forcing us to live with ongoing damage. When they finally came back, they tore into the newly repaired drywall and tile again.
After repeated failures, we sent a formal demand letter for damages. Their manager, Mark, agreed the work was unacceptable, said the workers should be fired, and promised a $6,000 refund for damages and the incomplete water heater relocation. He postponed multiple times, claiming banking delays, but no refund has ever been issued.
This company’s conduct has been deceptive, unprofessional, and financially devastating. What should have been a routine repiping project turned into months of damage, stress, and financial loss.
Reliant Plumbing cannot be trusted. They take your money, leave work unfinished, and refuse to honor agreements. I strongly urge you to avoid this company entirely.
The contract included repiping the entire house, relocating the water heater to the garage, and removing the old units.
I refused to sign off on the job until we could inspect their work, yet Reliant charged the remaining $16,000 without my authorization. Once we checked, the problems were overwhelming:
-Pipes were left exposed outside of a wall.
-Pipes in the front yard were left uncovered, with piles of dirt abandoned in our yard.
-A pipe began leaking within two days, soaking an entire wall.
-The entire sprinkler system is messed up.
After paying to repair drywall and tile, we discovered the bathtub didn’t work because Reliant never turned the water back on.
We contacted them repeatedly. They dodged calls or said someone would call us back, but not one did. They missed multiple appointments and did not return to our house for two weeks, forcing us to live with ongoing damage. When they finally came back, they tore into the newly repaired drywall and tile again.
After repeated failures, we sent a formal demand letter for damages. Their manager, Mark, agreed the work was unacceptable, said the workers should be fired, and promised a $6,000 refund for damages and the incomplete water heater relocation. He postponed multiple times, claiming banking delays, but no refund has ever been issued.
This company’s conduct has been deceptive, unprofessional, and financially devastating. What should have been a routine repiping project turned into months of damage, stress, and financial loss.
Reliant Plumbing cannot be trusted. They take your money, leave work unfinished, and refuse to honor agreements. I strongly urge you to avoid this company entirely.
August 21, 2025 · Verified
Justin R
I can’t say enough good things about our technician Roman! I had a sudden plumbing emergency — a leaking gas pipe and they responded immediately. From the first phone call with Allan, the communication was clear, professional, and reassuring. Roman
arrived quickly, fully equipped, and handled the issue efficiently and thoroughly.
If you’re in a plumbing crisis, don’t hesitate — this is the team you want. Fast, reliable, knowledgeable, and genuinely caring. Highly recommend! Thank you again Roman and the Reliant Team!!!
arrived quickly, fully equipped, and handled the issue efficiently and thoroughly.
If you’re in a plumbing crisis, don’t hesitate — this is the team you want. Fast, reliable, knowledgeable, and genuinely caring. Highly recommend! Thank you again Roman and the Reliant Team!!!
July 8, 2025 · Verified
Andy F
Thomas came to our rescue tonight. From donning his shoe covers to a cheerful personality, he saved us from a water disaster and a sleepless night. He was quick to repair our water problem. The entire staff who we encountered in the phone were professional and polite. Thomas is a great addition to Reliant’s staff. Kudos to Reliant Plumbing.
May 23, 2025 · Verified
Tammy R
Roman was amazing for our plumbing problem. He explained everything with details and did repairs as if in his own home! In addition, we got a new Halo system for better water. Thank you.
May 22, 2025 · Verified
chirravuri
Beware of Fraudulent Practices - My $26,000+ Lesson with Reliant Plumbing
I had an extremely disappointing and financially damaging experience with Reliant Plumbing that I feel compelled to share so others can avoid the same mistake.
In April 2025, I contacted Reliant Plumbing to inspect a water leak from the exterior wall behind my kitchen. After a quick inspection, they quoted me $6,950 and began excavation outside my home. Midway through the work, they abruptly stopped and presented a new quote--$26,519.45--for a full kitchen line replacement, claiming the issue was severe. They asked me to apply for financing on the spot through Synchrony, which was instantly approved, and the full amount was charged immediately.
Concerned by this sudden escalation, I sought a second opinion from my home builder's contractor (Mustang Plumbing), who found the real issue--a simple nail puncturing the pipe in the wall. They removed the nail, sealed the pipe, and the leak was resolved within hours for a total cost of $250. Reliant's extensive dig, inflated quote, and diagnosis were completely false and unnecessary.
I emailed Reliant requesting a refund. In response, a representative named Jonathan visited and promised a full refund if I paid $2,930 for site restoration. I paid--yet the refund was never processed. Despite promises and documentation, Reliant Plumbing has ignored follow-ups and failed to honor their commitment. I followed up multiple times via emails, text messages, calls, only to hear that someone from management will contact me to resolve this. And that never happened. No one from Reliant Plumbing ever called to resolve this.
This isn't just about the money--it's about a deliberate misdiagnosis, pressure tactics to secure on-the-spot financing, and refusal to refund after admitting fault. I have reported the case to the Texas State Board of Plumbing Examiners, and I strongly advise others to stay away from this company.
Dishonest, unethical, and utterly unprofessional.
I had an extremely disappointing and financially damaging experience with Reliant Plumbing that I feel compelled to share so others can avoid the same mistake.
In April 2025, I contacted Reliant Plumbing to inspect a water leak from the exterior wall behind my kitchen. After a quick inspection, they quoted me $6,950 and began excavation outside my home. Midway through the work, they abruptly stopped and presented a new quote--$26,519.45--for a full kitchen line replacement, claiming the issue was severe. They asked me to apply for financing on the spot through Synchrony, which was instantly approved, and the full amount was charged immediately.
Concerned by this sudden escalation, I sought a second opinion from my home builder's contractor (Mustang Plumbing), who found the real issue--a simple nail puncturing the pipe in the wall. They removed the nail, sealed the pipe, and the leak was resolved within hours for a total cost of $250. Reliant's extensive dig, inflated quote, and diagnosis were completely false and unnecessary.
I emailed Reliant requesting a refund. In response, a representative named Jonathan visited and promised a full refund if I paid $2,930 for site restoration. I paid--yet the refund was never processed. Despite promises and documentation, Reliant Plumbing has ignored follow-ups and failed to honor their commitment. I followed up multiple times via emails, text messages, calls, only to hear that someone from management will contact me to resolve this. And that never happened. No one from Reliant Plumbing ever called to resolve this.
This isn't just about the money--it's about a deliberate misdiagnosis, pressure tactics to secure on-the-spot financing, and refusal to refund after admitting fault. I have reported the case to the Texas State Board of Plumbing Examiners, and I strongly advise others to stay away from this company.
Dishonest, unethical, and utterly unprofessional.
May 19, 2025 · Verified
Nate S
Great service! Very professional and good at what they do.
Daniel quickly identified the issue (missed by another company) and provided a quote for repairs. Since I have worked with concrete, I did the demo work and let them deal with plumbing.
Omar and Anthony came out and got straight to it. They found the clog quickly and provided a plan to repair the issue.
Great working with these guys today.
I'll definitely recommend Reliant Plumbing to friends and family.
Daniel quickly identified the issue (missed by another company) and provided a quote for repairs. Since I have worked with concrete, I did the demo work and let them deal with plumbing.
Omar and Anthony came out and got straight to it. They found the clog quickly and provided a plan to repair the issue.
Great working with these guys today.
I'll definitely recommend Reliant Plumbing to friends and family.
January 10, 2025 · Verified
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