Mark W
Here is a review from one year out:
The solar panels are great! I highly recommend that people go solar. I have not paid for electricity since these things were turned on in the spring. It is also super easy to track the energy production of each panel through the free app they give you. It is a nice way to make sure they are all operating correctly, and it is fun to see your meter running in reverse in the summer.
The project takes a while to complete; mine took about 6 months from signing to have them installed and turned on. But you typically do not start paying for them until then anyway. Mine took a little longer than expected, but ReNu reimbursed me for the first two payments on them since they were not turned on yet.
The instillation of the panels itself went very smoothly. I did run into some issues scheduling additional roofing work around my chimney, because it was apparently out of their expertise. However, they worked with me and eventually got it done. And they did give me a really good deal on it.
Overall, I have no regrets about going with ReNu. If I find myself in the market to go solar in the future with another property, I would probably go with them again.
November 17, 2023 · Verified
Corey M
Tom Scott was the salesman that first came out and went over everything with me. He was very professional, and answered all questions I had (which of course I had a lot). He was a very good employee to get a first impression from for a company.
Sean Toohey was the project manager over my project. Sean was very professional, and was always straight forward with answering any questions I had. Getting everything installed and online ended up taking about 8 months from the time I signed paperwork, but a lot of that time was waiting for a shipment of panels. We then ended up using smaller panels, and adding 4 extra to make up for the loss, which also added time to the project with having to get the new prints approved, and get everything inspected. Even though I kept pushing Sean on updates, he was quick to respond, and figure out where we were at with getting everything going.
Installation team: The installation team was very good, and had everything installed in about 2 days. I don't remember the name of the guy in charge, but he was very friendly and explained everything thoroughly. All questions I had for the electrical team and installation team, they were able to answer without hesitation. They had a lot of team members working on site because of training up new employees, which is great to see in a growing renewable energy company.
Overall, my experience with ReNu was very good. The only reason for not leaving 5 stars of course is the timing. I presumed the install would be a little shorter time frame, but everyone I talk to say that under a year from consultation to finish is really good. I know that there is not a lot you can do about shipping delays and things of that sort. But overall, the ReNu employees that I dealt with were very solid and knowledgeable.
October 6, 2023 · Verified
Harry F
This entire experience of adding solar as a source of energy for my home has been rewarding. The installation crew was knowledgeable and reliable. They worked very hard to complete the installation in a timely manner. They were competent, and were able to devise solutions to a few unexpected issues. Overall, this was an excellent experience and I look forward to years of clean solar energy.
September 25, 2023 · Verified
Erik W
We would like to give a shout out to the hard working crew of men that were on the roof installing our panels, they were very respectful and explained everything to us in a professional manor. We ran into some issues with the contract which We received an email and phone call from Adam within a few days to resolve this issue and want to thank you sir for explaining yourself and being professional yet handling our problem. We would like to finish off and say go solar with renu and you won't regret saving money while working with a good company. Thanks guys and keep up the hard work it will pay off.
August 18, 2023 · Verified
Evelyn K
I had ReNu come out a couple of years ago and Danielle sold me this solar system. I was a little nervous because my roof was just put on a few months prior and we had some bumps along the way with permitting but ReNu took care of the entire process and fought for me to have this system the way I wanted it while protecting my brand new roof. They communicated with me every step of the way. They even came out in the cold in the snow to make sure my system got installed in a timely manner after the delays with permitting. My system has been working with no problems for over 2 years. If you want an honest, thorough solar company with quality employees, ReNu is the place to go
March 29, 2023 · Verified