Schneller & Knochelmann Plumbing, Heating & Air

Max was such a nice guy and very thorough. He made sure I understood how my unit was currently performing, what I need to be on the lookout for in the future and made sure I had no other questions before he left. He was excellent.

Daniel and Caleb were amazing. It took them no time in completing the job, very professional. We also had the same love for dogs. I highly recommend this team, and Schneller Knochelmann Plumbing, Heating and Air.

Just wanted to let you know that one of the employees named David was kind enough to pull over and change a tire for two old ladies. Glad to meet this fine young man who works for you. He is a good will representative for Schneller Knochelmann!

I did not end up going with Schneller Knochelmann for my new furnace + A/C installation due to some factors outside of my control, but they were a joy to work with! Larry was super knowledgeable and provided a lot of information and thorough answers to my barrage of questions. Easy to communicate with throughout the whole process, went above and beyond to make sure I had what I needed to make a decision, helped get me to a price that was within budget, and was very pleasant when I let him know that I would be going with a different installer. Even though I didn't go with them and can't say anything about the quality of their work installation-wise, I can say that their customer service was great and I would definitely consider them for any future needs!

I had a great experience with Schneller Knochelmann. We had leaking water pipes. I called Schneller Knochelmann and received prompt, courteous phone service, and the phone rep scheduled an appointment for the next morning. Dillon and Matt showed up promptly the next morning, quickly diagnosed and repaired the problem, and answered my questions. They were great and I won't hesitate to call them again when I have a plumbing issue.

"Exceptional work! Rico demonstrated outstanding professionalism and thoroughness throughout the process. His expertise and attention to detail instilled complete confidence that my HAV system will run seamlessly until the next scheduled maintenance. I couldn't be more impressed!"

Jay was very professional and explained everything that he did. Appreciate his excellent service and we also were able to get a same day appointment which was great.

My dad paid them over $10,000 for a plumbing job and we cannot get anyone to return a phone call or send a detailed bill to give to the insurance company to get some of the money reimbursed. INSURANCE company is willing to cover but needs a more detailed bill. Seem shady to you...?

The only reason this isn’t 1 star is because the technician completed the job satisfactory. If there was problems with his work it would be 1. This review is moreso on the company than the tech.

I gave the phone operator my situation in detail; toilet already uninstalled, wax ring already clean and old bolts removed. The same toilet just needed a new wax ring, shims, and to be hooked back up. A job that took the tech all of 30 minutes and was half done already cost me $430 after haggling a $90 consultation fee off a price that again, I was not able to get until a tech was already in my home and I had waited all day.

I took a half day off work to make sure I could be home for the appointment, assuming a tech would be here in the wide 4 hour window. My window was supposed to be 8a-12p. A tech was not present until after 1pm. I wasn’t told anyone was going to be late until 11:45. Missed almost a full day of work and after waiting longer than I should have had to, overpaid (in my opinion) for a service that I was just trying to get over with by the time someone was finally in the door.

So yesterday at 1pm my heat went out on my hvac unit in my home. I have a kid and dogs, and well its like in the teens outside with all this winter weather.

After calling Apollo, whom refused to provide service, Schneller and Knochelmann showed up and saved the day. My technician Andrew showed up promptly, and turned what has been a complete nightmare week into a real eye opening experience, and shown me what I should expect in the way of service from my HVAC company.

I will never use another company again if I can help it. The fix was expensive, but that's to be expected, they were pretty on par with the cost I'd pay anywhere else. Andrew got the part for my machine this morning and was at my house by 845am and had my heat fixed by 930. Waking up to a 37° house was a terrible way to start the day, but I'm so grateful to have had Andrew on our side during all this.

I will never use Apollo again, and I will never stop singing the praises of Schneller and Knochelmann.