Service Experts Heating & Air Conditioning

We have maintained our association with Joplin's since 1995. As a matter of fact, they installed our HVAC systems when the the home was constructed. We found excellence by staff and maintenance techs. While all of the techs have been top-notch we found Greg Whitaker to be superior for us. Mr. Whitaker is a Master Technician and it shows. We couldn't ask for more. He is the best. 5 stars.
Larry and Carla Guthrie

My wife and I have been long-time customers of Joplin's and have always been extremely satisfied with the service we receive. We have a yearly maintenance contract, and Donovan was our Service Technician for this service. Donovan arrived in a timely manner and did an excellent job explaining and performing the maintenance checkup. He was knowledgeable and respected our property and time. We would be very happy to have Donovan return for future services. Thanks!

Bill Joplin's has been taking care of my heating & air needs since 2008. They have always been professional, have integrity, respectful, and fair. They hire those qualities in there staff also. I wanted to write a review about one technician Vito #566 he came to my house 2 days before Christmas when my heat went out and it was super cold ad and had family flying in. He was so nice and it was the weekend also. Apparently a wire had melted on the metal of my unit and that was the problem of why the heat was not turning on. Not making contact to turn heat on. He fixed it, replaced the wire, and all was well working again. I liked his attention to detail and style so much I asked for him again 4/8/2025 regarding my air maintenance. Although the news wasn't so good about a possible leak, and needing a new capacitor he was honest and put Freon back in the unit 2 lbs. and replaced the capacitor hoping to get me through the summer as I don't have the funds for a new unit right now in this economy. He understood and gave me a pretty good chance it will make it through this summer, and I can replace next year. He is very understanding, caring, and great at his trade! Thumbs up for a great employee like Vito. Joplin's is lucky to have him!

Our experiences with Joplin have been excellent for many years. Greg is our current Madter Tech…he is extremely knowledgeable and provides excellent service. We trust Greg’s recommendations and suggestions. Joplin does not try to sell anything that is not needed. Highly recommend Joplin for your Heating and cooling needs!

Greg from Bull Joplin’s did an excellent job on my air conditioning unit’s annual maintenance. He diligently checked the unit and even washed the coils on the outside portion of it as well. I received a report via email detailing the work done. Needless to say, I was very pleased with everything as a whole, including Greg’s timely arrival.

We've used Joplin's for years and have always been happy with all the techs that have visited. Great customer service. No high-pressure selling. Always gives advice on keeping our equipment running efficiently. Donovon was particularly helpful on our last service. We highly recommend Joplin for any service you may need.

So incredibly impressed with the service provided by Bill Joplin and his staff! The technician was amazing and spent a lot of time assessing my 4 HVAC systems, changed the filters and educated me on how heat pump system works when temperatures are below freezing. Highly recommend this outstanding company. 😍

Been using Joplins over 20 years and never had a bad experience. Today was no different. This morning we had something wrong with our air conditioning unit and had Donovan come out to help us. Can’t say enough good things about him. Super knowledgeable, courteous, and was very helpful explaining the issue to us. Highly recommend.

Donovan was extremely professional while he competed the maintenance of our AC unit. He explained everything that he found in our attic, and he was done in a timely manner. We have enjoyed being on the maintenance plan with Joplin’s to make sure that our AC and heater are working properly.

When my heater went out, I called Bill Joplin's, and they exceeded my expectations. They had the part in stock and were able to come out first thing Saturday morning to get everything running again. Their team is honest, reliable, and genuinely cares about the homeowner. The level of service they provide goes above and beyond, and every interaction I've had with them has been incredibly positive. I highly recommend them. Special thanks to Ja'Neetria for coordinating everything.