West Shore Home

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Company Highlights

About

Fast, Easy & Stress-Free Home Remodeling

West Shore Home is changing the face of home improvement, one home at a time. Built on a foundation of integrity and inventiveness, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.

19 years in business
Servicio en Español
Bonded
Insured
Offers Financing Options

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Frequently Asked Questions

Does West Shore Home offer free project estimates?

Yes, West Shore Home provides free project estimates for their home remodeling services, including baths, windows, and doors.

What is West Shore Home's warranty or guarantee policy?

West Shore Home provides a Lifetime Limited Workmanship Warranty for their home remodeling services, including baths, windows, and doors. This warranty is provided by West Shore Home to the original purchaser (“Owner”). The installation work performed by West Shore Home is warranted to be free of defects due to workmanship for as long as the Owner owns and resides at the premises. Plumbing work done by West Shore and cartridges are also covered for one year from the date of original installation. Service Labor Warranty is valid for 3 years from the date of original installation. West Shore Home backs everything with a double lifetime warranty.

Are there any services West Shore Home does not offer?

West Shore Home does not offer roofing services, HVAC, electrical work, or structural changes.

What safety measures does West Shore Home have in place during projects?

West Shore Home takes several precautions to ensure a secure and efficient process, including professional installation teams, safe work practices, protection of property, and quality inspections.

What financing options does West Shore Home offer?

West Shore Home offers several financing options for their home remodeling services, including baths, windows, and doors. West Shore Home has low-interest financing programs and special financing plans available.

What is West Shore Home's preferred method of communication?

West Shore Home’s preferred method of communication is direct phone contact.

Does West Shore Home assist in securing financing?

Yes, West Shore Home does assist in securing financing for their home remodeling services.

What type of windows does West Shore Home specialize in?

West Shore Home specializes in a variety of window types, such as double-hung, slider, casement, awning, bay/bow, and garden windows.

Does West Shore Home offer complete bathroom remodels?

Yes, West Shore Home specializes in bathroom remodeling services.

Does West Shore Home include plumbing or electrical services?

West Shore Home primarily focuses on home remodeling services related to baths, windows, and doors. However, they do not typically provide plumbing or electrical services.

Promotions

West Shore Home

LIFETIME LIMITED WORKMANSHIP WARRANTY

West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.

Terms and Conditions

The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.

Expires 01/01/27
LIFETIME LIMITED WORKMANSHIP WARRANTY

West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.

Terms and Conditions

The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.

Expires 01/01/27

Homeowner Reviews

West Shore Home

Reviews by Platform

3.7 / 5
4.8 / 5
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Lou

On a brutal summer day, I had an appointment for a sliding glass door installation. West Shore Home of Salisbury MD provided an amazing staff for the project. Mike and Nick initially began the work and latter joined by RD and RJ. Unfortunately, the requirements were more intense than originally planned. Nonetheless, the crew finished the task with true professionalism. All company policy procedures were observed throughout the day. The finished work functions as expected and delivered clean and neat. Customer satisfaction is vital to West Shore Home's success. I selected West Shore Home as I wanted to have one contact for all my project needs from sales to service. There is no third party contractor or sub contractor involvement. I recommend the product and services of West Shore Home of Salisbury MD for current and future customers..

July 7, 2025 · Verified

Rosalie C

I had a new sliding patio door installed, there were a couple of bad places from the old door, which they repaired and a new window installed in an upstairs Bedroom, Alex W and John Z we’re very professional, thorough and they did a great job. thank you guys for all your help.

July 7, 2025 · Verified

ANTHONY C

Be cautious of their sales tactics and the pressure to upsell additional products. I was satisfied with what I had agreed upon during my initial consultation with the consultant. However, I received a call on Sunday—just one day before the consultant was scheduled to return for me to sign the paperwork. The call was to inform me that the manager wanted to come back and discuss some additional options. The representative would not share any details over the phone, which I found unprofessional. I expressed my concerns, feeling that the company was only interested in upselling me items I did not want or need. As a result, I decided not to proceed with this company. Proceed with caution if you're considering their services.

July 7, 2025 · Verified

Steven R

Took over a year to instal the patio door from point of order. I had to cancel due to flooding in my home and when I wanted to rearrange it was so hard. so I agreed to have it done in 2025 but trying to rearrange the installation was just so hard. they have no customer service you cannot talk to the branch manager etc. The Salesman Steve Howell was kind but once got these was not very helpful in fact never took my calls if you ring up the installation department and then ask to talk to a manager they cannot transfer you. anyway eventually we had a fitting date only for them to turn up installed it well but screen was not fitted due to handle being wrong so instead of coming back the next day had to wait another 5 days for them to come back time was between 4pm and 6pm turned up at 7pm. only not be able to fit the screen due wheels being broke so had to wait another 5 days time arranged was 4.30pm to 6pm turned up a 6.30pm took 20 minutes good guy. I would never buy from these ever again. the salesman was in my house 4 hours pressure was so hard. they are just not worth the effort. very very poor company full of excuses. do not buy keep away from them they are over priced and once they have your money then they just dont care.

July 3, 2025 · Verified

Jerome H

Purched my windows 2/24 and was very happy with them until I broke something, "pretty sure it wes my falt". I called them on Monday and Thursday morning JASON showed up right on time and had it fixed within minutes 😀. Very professional and friendly service from person taking the call and repairman. I've had no issues at all with the services they provided.

June 30, 2025 · Verified

Marni K

This process was everything but the hassle-free advertised. One day tub replacement turned into more than a month before the project was completed and acceptable. The techs were nice people, but struggled with skill and problem solving. Customer service was less than polite and very ready to pin their errors on me. We used this company because of the promised quick turn around and were without a shower for a month. The price was excessive for the quality of work and hassle of getting the project completed. I would not recommend this company.

June 30, 2025 · Verified

Vickie M

#1. The salesman, Ryan, was very informative and easy to work with.
#2. Curt M. and Tyler R. were here right on time. They were friendly, courteous and very knowledgeable about the installation of the shower. They were also very efficient about getting the job done!

June 23, 2025 · Verified

Denise

They had to do the shower over due to crappy work. When tearing out their crappy work, they damaged the drywall. Did a crappy job again. Do not allow these people in your house. WE are getting black mold around the caulking which they repaired one already. The black mold is back and they are telling us we have to pay for their crappy labor. This company is a rip off an I have the pics to prove it

June 23, 2025 · Verified

yird

I'm with the other two commenters who showed up first - their markup should be illegal. I did a back of the napkin (and I've run 100M P&L in manufacturing and while I don't know their exact costs, i bring this up as I'm making a very educated guess - 35 years education in pricing, etc!) their markup is minimum 400% and likely closer to 700%. They are the reason Americans have a bad reputation - with each other! There should be laws against this kind of userous pricing. But sadly there don't seem to be and greed continues its march over humanity. SMH.

June 19, 2025 · Verified

Don L

Collin and Enoc were great installers. Everything went smoothly and works well. My shower is beautiful, and the cost was reasonable.

June 16, 2025 · Verified

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