Communication and team performance go hand-in-hand in the workplace. When you have a solid communication strategy in place, it builds a foundation that includes strong company culture, a friendly work environment, and smooth systems that propel the company forward.
It’s no secret that effective team communication is an essential factor in the success of a business. To have a successful business, it is imperative that you establish an open line of communication between all departments in the company.
As a leader for your business, how are you building good communication within your team? Here are a few strategies to upgrade your team communication:
Tip #1: Lead From the Front
Establishing an open-door policy for yourself helps others feel more comfortable talking to you when the need arises. Individuals and departments need to have a place to pitch ideas, find answers to their questions, and share their concerns. When communication is open, it builds trust with your team.
When you are proactive with your team communication, it sets the example for others to follow. Engage with your workforce in a way that helps them feel valued and recognized. Provide verbal and written invitations to talk to you.
Tip #2: Clear and Concise Messaging
Everyone has a long to-do list, so people do not often have the time to attend long meetings or read through in-depth emails. The best solution is to focus on quality over quantity. Cutting the fluff and being proactive about sharing the most crucial information will encourage others to respond to your messages quickly. Maintain the right balance of personal touch while sharing essential information.
When you are inundating your sales team or other departments with emails and text messages, it is a distraction from the work that really matters: the time each person is spending on the job.
Tip #3: Various Forms of Communication
Establish a predictable system for communication in the workplace. For example, will you send your different teams a bi-weekly email update on the state of the business?
Provide opportunities for communication in various forms, such as scheduling one-on-one conversations. Or talk over text/email if that’s the preferred method of discussion.
Tip #4: Combine Work and Play
While it’s important to communicate about project assignments and employee feedback, don’t overlook the opportunity to build a personal relationship. Talking around the water cooler (or in an off-topic Slack room) is a great way to build a strong rapport between team members.
Create opportunities for people to discuss project-related information, as well as informal opportunities for enjoyment and relationships. The goal is to help each person feel like they are an essential part of the “work family,” which naturally motivates individuals to work harder towards the common goals.
Tip #5: Effective Team Communication Training
If you are implementing a new platform or communication system, dedicate a specific time for training and questions. During this conversation, teach communication skills and share the vision and communication methods among team members. Provide specific details about when and how communication occurs.
This training ensures that everyone uses the same platforms and has the necessary communication skills, increasing the likelihood of receiving and responding to the messages received.
Benefits of Building Effective Team Communication
Why should you put in the time and effort to promote good communication with your team? Here are some of the benefits you will enjoy:
- Early conflict identification and resolution
- Increased employee engagement
- Two-way feedback to improve internal systems
- Strengthening company culture
As you learn how to communicate effectively, it is essential to find the most effective strategies with your unique team. Be diligent about improving the system to establish good communication with all departments and contractors, and you’ll notice natural improvements in many aspects of your company. A little bit of effort goes a long way to keep you connected with your employees.