ARS

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About ARS

Making it work. Making it right.

For decades, ARS/Rescue Rooter has been providing expert heating and cooling services, as well as plumbing expertise for homeowners in need of help. We’re committed to giving our customers the highest levels of service to help them in their times of need.

We understand how vital your home’s systems are to create a comfortable space for you and your family. This is why we offer our Exceptional Service Guarantee, which states that if you’re unsatisfied with our work at any time within one year of your original invoice, we’ll do whatever we can to make it right.

When you choose ARS/Rescue Rooter for residential HVAC and plumbing services, you'll see that our biggest priority is keeping your home comfortable. From plumbing emergencies to heating repair, air conditioning installation and attic insulation, we know how to get the job done right the first time, so you can get back to enjoying your free time as soon as possible.

Having expert technicians provide heating and cooling repair is essential to ensuring you and your family are always cozy. We’re your go-to source to keep your home’s major systems in good working order.

51 years in business
Bonded
Insured
Accepts Emergency Requests
Offers Financing Options
Offers Senior Discounts
Offers Military Discounts

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Frequently Asked Questions

Does ARS offer free project estimates?

Yes, ARS does offer free project estimates.

What is ARS' warranty or guarantee policy?

ARS provides an Exceptional Service Guarantee for their plumbing, heating, and air conditioning services. They also offer a one-year product warranty for their HVAC products.

Are there any services ARS does not offer?

ARS does not offer general contracting or remodeling, or landscaping or outdoor services.

Does ARS have any eco-friendly practices or accreditations?

Yes, ARS is committed to sustainability and environmentally responsible practices.

What safety measures does ARS have in place during projects?

ARS follows common safety practices, including thorough employee background checks, proper training, the use of personal protective equipment (PPE), clear communication with customers, property protection measures, and an Exceptional Service Guarantee.

How does ARS manage and dispose of construction waste?

ARS follows best practices for managing and disposing of construction waste to reduce the risk of pollution to stormwater.

What is ARS' preferred method of communication?

ARS employs various methods of communication to effectively interact with homeowners.

What financing options does ARS offer?

ARS offers financing options for heating, air conditioning, and plumbing services, including quick credit decisions, flexible monthly payments, special financing options, and the ability to pay for projects over time. They also accept major credit cards.

Does ARS assist in securing financing?

Yes, ARS assists in securing financing for heating, air conditioning, and plumbing services.

Current Promotions

Exceptional Service Guarantee

When you need expert attention for your home's plumbing, HVAC or attic insulation, you want to know that the job will be done right the first time. All employees undergo background checks and drug tests. With ARS®/Rescue Rooter®, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee.*
In addition to treating you and your property with respect—calling before we arrive, using shoe covers and drop cloths as needed—we guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's that simple.

Terms and Conditions

*If, for any reason, within one (1) year of the date of the original invoice, you are dissatisfied with our work in your home, we'll make every effort to meet your expectations, or remove your equipment (if applicable) and cheerfully refund 100% of your money.
*Sewer Repairs / Replacements and Drain Cabling are subject to their applicable warranty provided upon completion of the work.
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Expires 01/01/27

Homeowner Reviews

Tonya P

This company is not to be trusted. They did a faulty install of my $13k HVAC system less than 4 years ago. Their own technician inspected my water leak and reported to them as faulty installation. I obtained another estimate from a licensed technician and they had the same diagnostic of the problem. Meanwhile my ceiling is leaking and exposing my family to dangerous mold and mildew. They are refusing to correct the problem from their poorly trained employees who used the wrong sealant. Never trust them to do any work in your home unless you want a poor job that will cost you a lot of money later.

March 6, 2026 · Verified

M W

Very pleased with Angel and my camera inspection service tonight. They got behind today and had to adjust my time window but communicated well. Angel called when he was on his way and arrived when he said he would. Worked diligently and cleanly. Was respectful of my flooring and allowed me to watch the whole run. Super nice guy. Honored their internet special for pricing. Would call again for sure. Thanks Angel!

March 4, 2026 · Verified

Farnaz P

I recently had my air conditioning system serviced, and I couldn’t be happier with the experience. The company was professional, punctual, and very knowledgeable. The technician explained everything clearly, worked efficiently, and made sure the system was running perfectly before leaving.

Their customer service was friendly and responsive, making the whole process smooth from booking to completion. I truly appreciate their honesty and attention to detail. I highly recommend this AC company to anyone looking for reliable and high-quality service!

February 24, 2026 · Verified

James M

OK. It is 5 days before Christmas. Saturday. My son, in the Air Force, is in from his station. We are experiencing high winds and hear a bang. Thinking it is outside, we investigate. Then we, per chance, go to the basement and it is flooding!!!! The water heater outlet has failed, broken, spewing water. Quickly we turn off the water. Whew! And begin cleanup. Water off. No water for Christmas and my son home anticipating a great Old Fashioned Christmas!?? Now. Who to call?!?? Not Ghostbusters. But Lowes. We go to pick out a water heater and learn of their installation service. "When is this gonna happen, i wonder?" ARS arrives within hours and opens a discussion on options. We run through many options. But I quickly understand that this person is a VERY knowledgeable, courteous, concerned engineer. We decide on taking them up on installing a water softener along with a new water heater (Wife and I had been discussing the water softener and budgeting it in anyways). The BIG SURPRISE!! He said they can do it tomorrow - A Sunday. The discussion results in a 15% savings from Lowes (Lowes Rewards - certainly participate) on the cost of the water heater. ARS bundles the 2 with a 25% discount. We get more than we expected on a BIG Discount. Faster than Superman!! And a YUGE upgrade while being rescued from a potential catastrophe. CHRISTMAS IS SAVED!!!!

January 3, 2026 · Verified

Donna M

Our appointment with ARS this morning was just Fabulous! Our technician was so knowledgeable! He helped us so much with understanding the NEST THERMOSTAT!
He explained everything to us slowly & carefully, I was able to take notes during that time! He went around and checked all the vents In every room of the house! Of course, he checked the heating and air conditioning system in the basement! . He was so thorough and explained everything that he was doing. He helped us understand the heating/air conditioning system. Good heat on both levels upstairs & downstairs is very important and he helped us with that as well! We just couldn't have asked for a better technician! I will certainly call ARS again if needed! I did not realize that ARS can take care of so many Appliances, and the workings Of so many things Around the house! !We bought Our Heating & Air conditioner from ARS just a few years ago and we are so very pleased with it! Today was just a checkup & so happy with everything! ARS IS THE VERY BEST! ❤️❤️

December 31, 2025 · Verified

Greg L

I want to express my sincere gratitude and appreciation to ARS technician, Mr. Jeff for truly coming through to replace my family’s furnace and outside padding for the cabling leading to the condenser system outside. I also want to thank ARS tune-up and investigation technician, Mr. Marvin Vasquez Hernandez for providing the preliminary investigation and tune-up efforts for my HVAC unit. Lastly, I want to provide extensive appreciation to Mr. Robert Langsam who truly walked my family and I through the process of reviewing the issues that were investigated with the original furnace , and procuring a feasible estimate to ensure that my family and I were furnished with a proper replacement unit. Honestly, the consistent professionalism, promptness, thorough investigative efforts, and for providing solutions to issues that seemed to be monumental at the moment, really gave me and my family comfort and a true piece of mind. The way that ARS as a company has persevered over the years while keeping the customer and their interests at the focal point speaks volumes about how this company continues to deliver such stellar business. I truly would recommend ARS consistently to the rest of family, friends, and neighbors. Thank you ARS for always providing the best service.😊

November 21, 2025 · Verified

Phu D

My unit stopped blowing air right after I paid $29 for the ARS promotional tune-up through Lowe’s. We had no plans to replace the unit with them, especially after speaking with another HVAC technician who offered a much more affordable option.

This is what the other HVAC discovered: the blower fan was not working because the capacitor had been unplugged. It appears the ARS technician or estimator disconnected it, which caused unnecessary trouble and cost me additional money to have another HVAC professional come out.

Very unprofessional service — not trustworthy, and I do not recommend using their services.

November 15, 2025 · Verified

Jon J

Technician was very professional and knowledgeable. His work was neat and picture perfect. His helper Donnie provided him with excellent assistance and was very eager to learn.
I was very impressed with both.

October 7, 2025 · Verified

Tommy H

Quick and professional service. I had a water heater, pressure valve, and whole house water filter system installed. The water heater was in a very tight area, and they did an excellent job plumbing the new one in.

September 30, 2025 · Verified

Donavan T

Tommy and his team were absolutely amazing and we could not be happier with the entire experience. They installed a tankless water heater and a complete whole house water treatment system. The installation work was stunningly professional and well built and there was never a question that wasn’t thoroughly answered. Tommy and the ARS team were absolutely amazing.

September 26, 2025 · Verified