ARS
Company Highlights
About ARS
Making it work. Making it right.
For decades, ARS/Rescue Rooter has been providing expert heating and cooling services, as well as plumbing expertise for homeowners in need of help. We’re committed to giving our customers the highest levels of service to help them in their times of need.
We understand how vital your home’s systems are to create a comfortable space for you and your family. This is why we offer our Exceptional Service Guarantee, which states that if you’re unsatisfied with our work at any time within one year of your original invoice, we’ll do whatever we can to make it right.
When you choose ARS/Rescue Rooter for residential HVAC and plumbing services, you'll see that our biggest priority is keeping your home comfortable. From plumbing emergencies to heating repair, air conditioning installation and attic insulation, we know how to get the job done right the first time, so you can get back to enjoying your free time as soon as possible.
Having expert technicians provide heating and cooling repair is essential to ensuring you and your family are always cozy. We’re your go-to source to keep your home’s major systems in good working order.
- 51 years in business
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
View this profile on InstagramAmerican Residential Services (@ars_rescuerooter) • Instagram photos and videos
Frequently Asked Questions
Current Promotions
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$50 Off Any Service Repair
$50 Off Any Service Repair
Terms and Conditions$200 minimum purchase required. Excludes Service Call Fee. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2026.
Expires 12/31/26
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Save Up to $300 on a New Water Heater
Save Up to $300 on a New Water Heater
Terms and ConditionsPurchase and installation of qualifying water heater required. Valid only for residential customers. Not valid with any other offers, discounts, or on prior sales. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 12/31/2026.
Expires 12/31/26
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Exceptional Service Guarantee
When you need expert attention for your home's plumbing, HVAC or attic insulation, you want to know that the job will be done right the first time. All employees undergo background checks and drug tests. With ARS®/Rescue Rooter®, you can rest assured that all of our services come complete with our worry-free Exceptional Service Guarantee.*
In addition to treating you and your property with respect—calling before we arrive, using shoe covers and drop cloths as needed—we guarantee that you'll be satisfied with our work, as set out in a written estimate you approve before we start. If you're dissatisfied for any reason, we'll make every effort to meet your expectations. It's that simple.
Terms and Conditions*If, for any reason, within one (1) year of the date of the original invoice, you are dissatisfied with our work in your home, we'll make every effort to meet your expectations, or remove your equipment (if applicable) and cheerfully refund 100% of your money.
*Sewer Repairs / Replacements and Drain Cabling are subject to their applicable warranty provided upon completion of the work.
Expires 01/01/27
Homeowner Reviews
finished the job in a reasonable amount of time. They put down ground cloths. Cleaned up as they went, and were very knowledgeable about the system. MANAGEMENT GAVE A GREAT DISCOUNT AND DEMETRIUS, THE SALESMAN GAVE A PRECALL PRIOR TO ARRIVAL
ON FRIDAY VERY PROFESSIONAL AS WELL.. THE INSTALLATION HAPPENED WITHIN TWENTY FOUR HOURS.THANK YOU
Kenny provided the most innovative way of installing the tankless water heater. He cleaned up the previous disorganized installation. As a professional, a person who takes pride in his work, Kenny ensured that his work met his and ours extremely high standards. He took his time to ensure we were satisfied with the work. He even built the basic layout of the tankless hot water on the pipes before he arrived.
His support, Ledion, provided professional work. They worked as a team. Cleaning up after the complex installation. They went above and beyond the minimum work that would have completed the job. They ensured that the outside pipes looked good, by covering the siding. They also made sure that the whole house filter would not move. Not an easy task, when the filter is connected to an on-demand pressure pump.
They cleaned up a previous mess. No other contractor suggested how Kenny installed the tankless hot water heater. In fact, another plumber refused to install a whole house filter.
ARS costs were not the cheapest, nor the most expensive. Considering the results, it was the best choice! The cost also was reduced by a 5% Lowes credit card deduction, opposed to another company who wanted to charge me an additional 3% to use a credit card.
I have written many reviews, 1 star to 5 stars. I do my best to provide honest reviews to benefit others. The work performed by Kenny and Ledion is a clear 5 stars review. Since we have lived in the house for over 30 years, we never had such a great shower.
If you want a Tankless hot water installed, consider yourself fortunate, if you can have Kenny provide you with a plan, and to install your tankless hot water heater. We are!
I recently had a technician from ARS Air Conditioning Services come to diagnose my system, and unfortunately, my experience was far from satisfactory. Initially, the technician identified a wiring connector that was not properly connected, which had caused a blown fuse. Instead of simply fixing the connection, he insisted that I needed to replace the entire wiring system from inside to outside, which seemed excessive for what was a minor issue.
Moreover, the technician claimed that the defrost board inside the heat pump needed replacement, stating that they had bypassed the circuit and that it was only running inside, not outside. This explanation raised several red flags for me, as I understand that a heat pump operates in conjunction with both the inside and outside units. If one is malfunctioning, it typically impacts the other, so his reasoning felt inconsistent.
When I requested a diagnostic report or any documentation of the findings, the technician was unwilling to provide any images or details. It felt like he was more focused on upselling unnecessary repairs rather than addressing the actual problem. The lack of transparency and documentation left me feeling uneasy about the whole situation.
In conclusion, my experience with Higher Air Conditioning Services was disappointing. I would recommend seeking a company that values clear communication, transparency, and honesty in their diagnostics and repairs. I hope my review helps others make a more informed decision.
