Empire Today
Company Highlights
About
Empire Today
Discover The Empire Today Difference. We make getting beautiful new floors easy.
Empire is committed to bringing a convenient and professional home improvement experience to our customers through quality products, great prices and outstanding service. It is our goal to build customers for life.
- 66 years in business
- Servicio en Español
- Bonded
- Insured
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
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Frequently Asked Questions
What is the Empire Today experience?
Empire Today offers convenient, no-cost in-home shopping where consultants bring hundreds of samples and provide next-day professional installation for carpet, hardwood, vinyl, and tile.
Which flooring products does Empire Today install?
They install a wide variety of flooring—carpet, hardwood, laminate, vinyl, and ceramic tile.
How fast can Empire Today install flooring?
Many in-stock carpet and flooring styles can be installed as soon as the next day after your free home estimate—locally sourced and ready for quick installs.
Are Empire Today installers subcontracted?
Empire partners with vetted local installation professionals in over 70 metropolitan areas, though scheduling and quality are guided by Empire’s standards.
How does Empire Today’s pricing work?
They offer all-inclusive estimates—covering product, delivery, removal, and installation—and a Low‑Price Guarantee where they beat any competitor’s lower written quote.
What warranty does Empire Today provide?
Empire includes both manufacturer product warranties and a limited installation warranty, plus offers an optional service plan for added protection.
Does Empire Today offer financing or discounts?
Yes—financing is available, commonly through Wells Fargo or Synchrony, and they routinely offer seasonal promotions across products.
How long has Empire Today been in business?
Founded in 1959, Empire Today has grown into a national brand serving over 3 million customers and operating in more than 75 metro markets today.
Does Empire Today have sustainable installation practices?
Yes—they recycle carpet padding through programs like CARE and CLEAR in 25+ regions and have diverted over 8 million pounds from landfills.
Is Empire Today well-reviewed by customers?
Yes—Empire Today has a 4.3 star Trustpilot rating from over 2,300 reviews, praised for quality, convenience, and 24/7 customer service.
Promotions
Empire Today
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$300 Off with Email Signup
Receive a $300 discount on your new floors when you sign up for Empire Today's email list.Sign up for Empire Today's email list to receive the discount code.Terms and ConditionsDetails and coupon code will be emailed. New subscribers only.Expires 12/31/25
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$350 Off Referral Program
Refer a friend who needs new floors, and they'll receive $350 off their purchase. Once their floors are installed, you'll receive an Amazon.com Gift Card.Share your referral link with friends. When they schedule an in-home estimate using your referral code, they'll get $350 off their purchase.Terms and ConditionsDiscount applied to contract total of $3,500 or more before applicable taxes. Cannot be applied to deposit. May not be applied to sales or combined with other coupons or discounts. Not valid on prior purchases. Residential only. Limit one offer per household. Subject to change.Expires 12/31/25
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Referral Rewards Program
Refer a friend and they will receive $350 off their purchase. Once their floors are installed, you'll receive an Amazon.com Gift Card.Share your referral link with friends. When they schedule an in-home estimate using your referral code, they'll get $350 off their purchase. Once their floors are installed, you'll receive an Amazon.com Gift Card.Terms and ConditionsDiscount applied to contract total of $3,500 or more before applicable taxes. Cannot be applied to deposit. May not be applied to sales or combined with other coupons or discounts. Not valid on prior purchases. Residential only. Limit one offer per household. Valid through 12/31/2025. Subject to change.Expires 12/31/25
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Floors Now, Pay Over Time
Convenient monthly payments to fit your budget1
12 Months
No interest if paid in full within 12 months
Interest will be charged to your account from the purchase date if the purchase balance is not paid in full within the promotional period.1
Making the Suggested Monthly Payment each month would pay the purchase amount by the end of the promotional period.
- Amount Financed: $2,000
- Months to Repay: 12 Months1
- Suggested Monthly Payment: $167/Mo3
- Total to pay: $2,000
48 Months
48 equal monthly payments with a special rate of 11.99% APR2
- Amount Financed: $2,000
- Months to Repay: 48 Months2
- Monthly Payment Amount: $54/Mo3
- Total to pay: $2,520
Terms and Conditions1With approved credit.
Expires 01/01/27
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Get $300 Off When You Sign Up for Emails
Receive $300 off your purchase of $3,000 or more when you sign up for Empire Today's emails.Sign up for emails on the Empire Today website to receive the discount.Terms and Conditions$300 off $3,000+. New email subscribers only. Exclusions and terms in welcome email. Subject to Terms and Privacy.
1,117 reviews
RONNY R
Martin the sales person was very professional and knowledgeable. He guided me to choose the best product at the best price.
December 25, 2025 · Verified
Robyn O
Installers were very neat and helpful. They left the work area very clean and reassembled some furniture for me.
December 25, 2025 · Verified
Christine H
We’re not completely done yet but we’re very satisfied with job done so far. Neat work and dedicated workers. No complaints! Very professional.
December 25, 2025 · Verified
Sarah C
Great experience with sales rep. He made sure I got what I needed and listened with utmost respect to my requirements. Installation was equally great. Quick and efficient with total professionalism.
December 25, 2025 · Verified
Jerry W
The first time I used Empire was to carpet 2 bedrooms all that went well. I would have used them for the third bedroom, but their quote was much higher than carpet spectrum. Next, I hired them to put laminate flooring on the upstairs hall and stairwell. The hallway went fine but the stairs were extremely noisy. I contacted Empire and spoke to "Amanda" She was not friendly or very helpful but did send the contractor back. The contractor blamed the noise on the stairway frame, but the frame did not make the noise until the laminate was installed. The contractor used a cutting tool to shave off the edges of the laminate which did very little if anything to quiet the stairs. The cutting did damage the paint and wood on the sides of the stairs. I had the entire area painted prior to the laminate being installed and touched up the area after the laminate was installed. Now it looks terrible and after several emails to "Lutanya" with empire and trying to contact "Amanda" no one from Empire will contact me back
December 25, 2025 · Verified
ALEXANDER K
Poor quality overall from carpet to installation to customer service!
December 25, 2025 · Verified
Michael P
You didn’t come to do the installation on the day you promised you were coming. And I was getting different information from your company.
December 25, 2025 · Verified
Diane P
Kevin explained the whole process of picking out my new carpet and was very knowledgeable about different types and styles.
December 18, 2025 · Verified
Rich
From the appointment to the installation everything was great. We even had an issue with weather on our installation date and they changed it with no problems. Carpet looks awesome, great job even on staircase with turns. Will definitely be using empire again.
December 18, 2025 · Verified
DEBRA P
The staff was patient, kind, and professional. My experience with you all, was outstanding, from day one. At the time of pick up and returning the vehicle to the site were Enterprise initially picked me up, what a wonderful feature. OUTSTANDING service, thank you all.
Happy holidays and may God continue to bless you all.
Thanks again,
Happy holidays and may God continue to bless you all.
Thanks again,
December 18, 2025 · Verified
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