Joyce Factory Direct

I had a great experience working with Dennis while getting a quote for a new shower in my upstairs bathroom. Dennis was professional, knowledgeable, and easy to work with. He took the time to walk through the options, explain the
process clearly, and answer all of my questions without any pressure.

I appreciated how thorough and straightforward he was. It felt like he genuinely wanted to make sure I understood the scope, pricing, and timeline before moving forward. The consultation was efficient but not rushed, and the recommendations felt practical and well thought out.

Matt did an excellent job installing our new bathtub, shower and commode. He was polite and courteous. I am very fussy and get nervous when people are working in my home. Matt was very cautious when moving material in and out of the house. He cleaned up well at the end of each day. There was a slight delay due to the fact that the first bathtub delivered was damaged. But they had a replacement for us the next day. This set back the job a bit time wise. Matt knew we were going out of town and worked into the evening on the last day to complete the job. We are very pleased with our new bathroom. It's beautiful!

Joyce added a 3 Seasons room to our beck deck. It was a very enjoyable experience working with true professionals. They took the time to go over all of options and provided nice recommendations for the project. Once we had our plans Joyce took over the whole experience from permits to the delivery of materials. The installers were extremely professional and answered all my questions during the build. Before the installers left they made sure they did a thorough sweep for any waste and debris. The room is a great addition to our home and has made my fiancée a very happy woman. It has also been a nice hangout room for our grandchildren when they visit. Thanks Joyce for making our home a nicer place to live!!!

Our home needed new windows badly and I dreaded the search. Talked to friends to see if they had any recommendations. My good friends in the Cleveland area recommended Joyce for new home windows so I did some research. There are so many window options and you never know what company is good or bad.
It turns out that Joyce offers factory direct windows, offers a lifetime warranty, and has been around for 30 years. Setup an appointment with the sales rep who was very knowledgeable and helpful.
We looked at all our options and decided to go with Joyce since our friends had such good experiences.
So far so good. 23 windows installed, Tyler Piler, the manager of the installation crew, was very knowledgeable and great to work with. HIGHLY RECOMMEND TYLER AND JOYCE WINDOWS.
The house is already better insulated and more quiet. Uninsulated 40 year old windows waste so much energy and you’ll end up getting your money out of the windows when you sell (hopefully). NOBODY wants to buy new windows for their home as the PRICES ARE OUTRAGEOUS. BUT, if you need new windows, understand that writing that check will make you want to hurl but go with a company you trust and ask your friends. Most window companies spend more on marketing than they do in window R&D.
I’m happy with our choice and thankful my friends recommended Joyce. Will eventually add pics.

Matt was awesome! Listened to any of my concerns, asked us what we preferred and where we wanted things to be ex. Shelving & grab bar or also which side of the shower we used so he could correctly set the doors up. He ran into a couple issues while installing our new shower (old house) and took everything in stride. Highly recommend Matt very friendly demeanor and doesn't mind answering any and all questions you may have. Unfortunately I can only rate up to 5 stars but he went way beyond my expectations and he's very particular about his work and highly detail oriented. 10 + stars despite my lower rating on Google😁

We had a screened in porch constructed by Joyce MFG. It was a very pleasant experience. It started with the appointment with their sales representative, Tony who was very informative. The process continued with the Project Manager, Mark. Once again very helpful and continued to update us on the progress of the project. The construction crew, John, Aaron, Jim, and Jerry preformeded every aspect of the construction with professionalism. The outcome was what we were hopeing for and we received a beautiful addition to our home. The material used was very high quality. We would recommend Joyce MFG to all of our relatives and freinds. Ted Webb

We are a returning customer of Joyce Factory Direct. We had their company install windows in our home and were very satisfied.
We were in need of a new entry door; I called the office and the Sales Manager, Elijah Clem came to our home to do an estimate to replace the door. He was very thorough in explaining all features of the door and the installation. He was very helpful with our choosing the new door. This is certainly a five plus review for customer service. Thank you Elijah.

I had a shower installed in my bathroom
I didn’t think it was going to be spectacular but it was the Joyce team was spot on and Paul the insulation guy was craft man very skilled it he did it all by himself
I would recommend Joyce construction on your bathroom remodel
Ron Leone

Dennis was great! Our windows in our new house were very old. He is very knowledgeable in his field, he listened to our needs and budget, and helped us consider what would fit best within our realm. We would definitely recommend Denis too help invest in window updating needs.

We recently had our bathroom redone by Joyce Windows, Sunrooms & Baths. I am disabled and needed a shower with a pull down bench and a hand shower. They were great at completely meeting our needs. Nick Cuffe was excellent. He worked by himself and pulled out the existing tub replacing it with a beautiful walk in shower complete with my pull down bench. I can now sit to take a shower without affecting the rest of the family. He answered all our questions, was very thorough and respectful. Thank you Nick!!