My Window Works

The whole team at window works was amazing. Lina is fantastic and helped up with all our questions and kept us updated throughout the whole process. Tom was our original salesman and he did a great job of explaining the quality of the window but also the company. He compared their pricing and quality to other companies and he wasn’t lying, this has been a great experience. They handle everything for you EX: permits with the city and HOA. Oscar was who installed our windows and he did an incredible job. He didn’t leave a mess, honestly he cleaned up so well you couldn’t even tell he was here. He kept us updated on what he was doing as he moved through the house which was nice because we had to shuffle our dog around but he did a great job of navigating that. The windows look amazing and overall 10/10 experience. Worth every penny.

We are extremely happy with our new front doors from Window Works! Andrew Gaper's (installer) work is brilliant! On time, clean and efficient. Really appreciate that the wall paper surrounding the door frame on the inside was not torn or damaged in any way when old frame was removed. Eric Futterer (sales) was easy to work with and never rushed us. He responded to my texts very quickly with the information I needed. Lena, (concierge) and everyone else we dealt with were so pleasant and we even had a phone conversation with the owner who personally thanked us for our business with them. 5 Star company for sure!

My wife and I had the best experience in dealing with Window Works.

It started with a phone call to their customer service representative, Michelle O. Who then scheduled an appointment with Juan. He could not have been more professional and extremely easy to deal with. Because of him, we made the choice to go with their company.

Next they sent out their measurements guy, Alex, who was top notch. He methodically explained the full details and answered every one of our questions.

Finally, installation day arrived and they had one of their best installers, Mariusz J. come out and let me tell you. That guy and his assistant were two of the very best carpenters I have ever seen. Careful, meticulous and extremely detail oriented. Our new windows look phenomenal.

We recently had an issue due to our puppy causing some damage to our bay window so I called and spoke with Michelle O. again and to our surprise, Windows Works is going to help us out. No hassles. No unnecessary questions. Done! Wow! That’s what I call excellent customer service.

Thank you to all who have made our experience a positive one. You guys are the BEST!!!!!

Carlos & Sherry Flores
Romeoville

My wife and I had the best experience in dealing with Window Works.

It started with a phone call to their customer service representative, Michelle O. Who then scheduled an appointment with Juan. He could not have been more professional and extremely easy to deal with. Because of him, we made the choice to go with their company.

Next they sent out their measurements guy, Alex, who was top notch. He methodically explained the full details and answered every one of our questions.

Finally, installation day arrived and they had one of their best installers, Mariusz J. come out and let me tell you. That guy and his assistant were two of the very best carpenters I have ever seen. Careful, meticulous and extremely detail oriented. Our new windows look phenomenal.

We recently had an issue due to our puppy causing some damage to our bay window so I called and spoke with Michelle O. again and to our surprise, Windows Works is going to help us out. No hassles. No unnecessary questions. Done! Wow! That’s what I call excellent customer service.

Thank you to all who have made our experience a positive one. You guys are the BEST!!!!!

Carlos & Sherry F.
Romeoville

Yp the installer and his helper were excellent. The installation was impeccable. Yp explained to me everything from beginning to the end. They were very professional. Also, Michelle the contact person for the project kept me well informed of the whole procedure. I am extremely satisfied with the whole process! Beautiful team work as well!

I’d recommend anyone 100% to contact these guys and get them some work. They're very communicative with you, they are neat with their work and well-organized on-site. Also, they’re very friendly and nice, on time and get the job done. Excellent work done by them and would do work with them again. Some time next year. Very appreciative of their work.

I just wanted to say thanks for the great service from technician Paul at Window Works on 9/16/24. He was courteous and professional and took care of the repairs to my sliding screen door quickly! The screen door closes perfectly now. Thanks also to Michele O. in customer service for the follow up letting me know that Paul could come out earlier than my scheduled appointment. I appreciate the fantastic customer service from the team!

Michelle

Had a very good experience. From sales, measurement, to installation to everything in between. I have an HOA & they were more helpful than the management company. My Window Works also got the work permit and the village came out the same day. Maybe that’s normal, I don’t know, but I appreciate it. Installation for new front door, 1 side lite, storm door & trim took 3 hours. Comparing quotes Window Works was fair with their pricing.
Before and after photos.

Before and after photos. The entire process from sales to install was seamless. The installers were polite, efficient and cleaned up as they went along. From beginning to end the entire install of 7 windows ( with some needing rotted wood replaced) and a door took 5 hours. Impressive.

I am exceptionally happy that the window I ordered came in about 4 weeks early! The installer was on time and got 4 windows installed in about 3.5 hours, set up to completion. He was neat and clean in the work area. I am missing a screen to one window, which I documented in the paperwork. Hopefully that will come in quickly.