NEWPRO Home Solutions
Company Highlights
About
NEWPRO Home Solutions
Your Home Improvement Partner for Life.
Delivering Happiness, One Home at a Time
Helping people live better lives by delivering a hassle-free, first-class home improvement experience.
As a family operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time.
We're proud to have partnered with Renovo Home Partners, a national network of leading home improvement providers. Based in Dallas, Texas, Renovo has created an innovative platform for the best of the best contractors, enabling them to set a new standard of excellence in the home services industry. Through this partnership, NEWPRO will have the resources and support to provide our customers with an even higher level of service.
Why Choose NEWPRO?
We Know New England -- We have deep roots in New England, and we know how to provide local homeowners with the best possible value.- A Wonderful Remodeling Experience -- From creating custom designs to providing hassle-free installations, everything NEWPRO does centers around customer satisfaction.
- Lifetime Warranties -- NEWPRO's industry-leading warranties will provide the peace of mind you deserve.
- 80 years in business
- Offers Financing Options
View this profile on InstagramNEWPRO Home Solutions (@newprohome) • Instagram photos and videos
Frequently Asked Questions
Does NEWPRO Home Solutions offer free project estimates?
Yes, NEWPRO Home Solutions offers free project estimates.
What is NEWPRO Home Solutions' warranty or guarantee policy?
NEWPRO Home Solutions offers a lifetime limited warranty, transferable warranty, glass breakage protection, installation warranty, product-specific warranties, no-prorated warranty, and a service guarantee.
Are there any services NEWPRO Home Solutions does not offer?
NEWPRO Home Solutions does not offer full-scale interior remodeling, plumbing and electrical work, HVAC services, custom outdoor structures, garage doors, fencing, or landscaping.
Does NEWPRO Home Solutions have any eco-friendly practices or accreditations?
NEWPRO Home Solutions incorporates several eco-friendly practices such as ENERGY STAR certification, eco-friendly roofing options, recycled materials, waste reduction, recycling initiatives, safe disposal of materials, and home improvement contractors registration.
What safety measures does NEWPRO Home Solutions have in place during projects?
NEWPRO Home Solutions implements several safety measures such as licensed and trained installers, adherence to OSHA standards, personal protective equipment, site preparation and organization, safe handling of materials, customer safety, regular safety audits and inspections, liability insurance and workers' compensation, and post-installation clean-up.
How does NEWPRO Home Solutions manage and dispose of construction waste?
NEWPRO Home Solutions manages and disposes of construction waste through efficient waste management, recycling programs, safe disposal of hazardous materials, minimization of waste, partnerships with waste management services, and customer communication and education.
What is NEWPRO Home Solutions' preferred method of communication?
NEWPRO Home Solutions' preferred method of communication is phone calls, email, online contact forms, and customer portals.
What financing options does NEWPRO Home Solutions offer?
NEWPRO Home Solutions offers no interest if paid in full, low monthly payment plans, deferred payment plans, custom financing solutions, promotional financing offers, third-party financing partners, online pre-approval, and flexible terms.
Does NEWPRO Home Solutions assist in securing financing?
Yes, NEWPRO Home Solutions assists customers in securing financing for their home improvement projects.
Promotions
NEWPRO Home Solutions
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No Hassle, No-Nonsense Warranty
At NEWPRO, we are confident in every project we perform, which is why we back them up with a no-nonsense warranty.
If there’s any sort of problem with the product or installation, we assume full responsibility for it. Our warranty guarantee can extend for up to the entire length of your home ownership, depending on the product. When we visit you for your free, in-home consultation, our representative will make sure to discuss our warranty policy with you!
Terms and Conditions
Contact NEWPRO for additional details.
Homeowner Reviews
NEWPRO Home Solutions
Reviews by Platform
- 4.7 / 5
- 4.7 / 5
- 5.0 / 5
- A+
Only show reviews that mention…
12 reviews
Maggie L
3 TIMES!!!
We had a shower installed by this clown outfit. First time they didn't install the drain properly and we had a sewer smell coming back. 2nd time they came out and had to pull it all apart to repair the drain. Fast forward to the most recent problem, the shower pan actually cracked! What??? Yes the pan cracked! Had to replace the entire shower again! Let's hope this is the last time!! At least the warranty is good and I have to say the installers are very nice and apologetic for the crap product.
We had a shower installed by this clown outfit. First time they didn't install the drain properly and we had a sewer smell coming back. 2nd time they came out and had to pull it all apart to repair the drain. Fast forward to the most recent problem, the shower pan actually cracked! What??? Yes the pan cracked! Had to replace the entire shower again! Let's hope this is the last time!! At least the warranty is good and I have to say the installers are very nice and apologetic for the crap product.
February 16, 2025 · Verified
Sean W
Paul & Paulie did a great job fixing the room thresholds. Removed problem pieces and custom fit red oak. I am very pleased with the work done. Great Father & Son Team.
February 10, 2025 · Verified
Stephen C
Overall I had an exceptional experience with Newpro demolishing an old Ozzie and Harriet tile shower.
The new acrylic shower enclosure was installed by Kelton who is a perfectionist. The project manager Josh and sales rep Connor were both very attentive as well.
The helpfulness & professionalism extended to finance manager Kristen. I can’t say enough about how delightful it was working with her and how patient she was with my application.
There are cheaper companies that go right over the tile but eventually only caulking stands between this shoddy approach and leakage. Avoid them!
The new acrylic shower enclosure was installed by Kelton who is a perfectionist. The project manager Josh and sales rep Connor were both very attentive as well.
The helpfulness & professionalism extended to finance manager Kristen. I can’t say enough about how delightful it was working with her and how patient she was with my application.
There are cheaper companies that go right over the tile but eventually only caulking stands between this shoddy approach and leakage. Avoid them!
January 1, 2025 · Verified
carol S
My mother had a Newpro tub to shower conversion completed this week in her condo. The whole process was a positive experience. Mark our sales rep was great to work with and kept open communication from our first meeting to completion. Ken did the install and Andy was our plumber. Both were fantastic to work with. They are true pros with what they do and represent Newpro very well. Professional, on time, cleaned up thoroughly each day, were friendly, knew how to speak to their clients, explained each step and what's to come next. We had the pleasure of having Ken for 2 days. He was never intrusive, always had a smile, very impressed with every aspect of how he did the install. Great caution was taken to not damage walls or ceilings through her condo as he moved materials in and out. She hasn't used the shower yet as she's waiting for the sealant to dry but the finished product looks fabulous and Ken gave thorough instructions upon completion (which was only 2 days). We highly recommend Newpro and this team!
December 20, 2024 · Verified
Elizabeth “
Felix, the installer, and Rick, the plumber, were both on time, professional and very efficient! Felix was on site all 3 days; Rick was only needed on Day 1. Felix got right to work at 8am after laying down tarps on the floor and didn’t stop until he was finished around 4:30pm. Except for the light film from the concrete/tile removal (understandable!), he made sure all was in shape and equipment was stored away before leaving for the day. Felix answered all questions and was extremely pleasant to work with. I am really looking forward to using my new shower as soon as the last of the sealant dries!
November 13, 2024 · Verified
John C
Thank you to the NEWPRO team for an excellent installation of our new roof (color Midnight Plum - beautiful). Everyone we worked with from the sales and installation teams were very professional, courteous, knowledgeable, and punctual. The process from pre-sale to installation was smooth and near effortless for the consumer. The installation craftsmanship, speed of demo/install, and tidiness of cleanup is truly excellent. It is clear that NEWPRO’s ownership and management cares about its employees - the employees have the resources they need and access to management when appropriate - and the employees all were genuinely happy to be with the company. The products used are top quality and backed up by amazing warranties. We were so thrilled with our roof that we just signed up to have our siding, gutters, windows and a couple doors replaced as soon as possible. Can’t wait to see the final look once these are installed.
October 12, 2024 · Verified
Terry G
I have one of the complete transformation user cases. I worked with Newpro on a exterior overhaul project at my residence and am very pleased with the results. The communication between the sales and install crews could have been better, but I'm not in a position to complain as I actually benefited from it. I would try to interface with the installers more if I did another project to close the gaps. The install lead was very good with following up and addressed my post install concerns, I feel supported if anything is amiss going forward.
September 26, 2024 · Verified
Denise S
Antonio and his crew were exceptional. Anytime we had an issue it was resolved instantly. As for the final inspection the guy did not show 3 times. I finally told him not to bother. The products are superior and have changed our home.
August 7, 2024 · Verified
Patricia H
Felix is the best! He showed up early every morning, with a positive attitude and a powerful work ethic. When there was a hiccup with my building’s plumbing system Felix and the plumber assessed the situation, made a plan and made it work. By that point I had such confidence in their professionalism I was able to just move on with my day. No worries. A day and a half later the project was completed and I have a gorgeous new shower. It was amazing to watch Felix pull it all together. Such dedication and craftsmanship. It was a pleasure to trust my home to Felix’s care. He is a real artist.
August 2, 2024 · Verified
diane
Our tub to shower conversion was completed from A to Z by Mike who did a fabulous job. We wanted to keep the window and it was a non issue. Trimming is beautiful. My husband always looks for flaws when any project is completed and he couldn’t find any. Mike covered everything with cloth. Broke apart our old claw tub since it wouldn’t fit through doorway. Did all the carpentry and plumbing by himself. Cleaned everything spotless. Shower came out beautifully. Not one flaw.
July 25, 2024 · Verified
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