Platinum Plumbing, Heating & Air Conditioning

I’m very meticulous about contractors, so I chose Platinum Plumbing and Heating because of their many positive reviews and their reputation for professionalism—specifically their use of shoe booties. Their commitment to protecting my home and their top-notch customer service did not disappoint.

I called regarding spotty water stains on my first-floor ceiling. My technician, Mike, was clearly a master of his craft. I was convinced the drain pipe was leaking, but Mike’s experience told him otherwise. He showed me how loose fixtures were allowing water to penetrate behind the wall and trickle down. He answered every question I had and fixed the root cause perfectly.

Fair pricing, expert diagnosis, and total respect for my home. I highly recommend Mike and the Platinum team!

Platinum is my go to any time we have any issues in our home. We’ve had technicians come out for both plumbing and heating issues and they have been fantastic. Not only do they come out quickly, they are so professional and don’t try to oversell you. The prices are very fair. Our technician Will today was prompt, friendly and explained the issue with our furnace in a way that made it easy to understand. I felt extremely comfortable having him in our home which is very important to me.
I wouldn’t go anywhere else in the future.

Will completed excellent assessment & resolution of our heating issue. During the service call, Will also graciously shared his expertise to address our questions & concerns. Huge thank you to Will for restoring our good ole boiler’s functioning once again! Simply cannot speak highly enough for Platinum’s quality of service & customer care. 5++++++++ STAR Company!

I wish there were more than 5 stars. These guys were GREAT. Very personable and professional. Got the job done right the first time. They fixed my heat pump and replaced a mini split. I really can’t think of any way or anything they could have done to make the service better. I want to thank Will, Mark, Luke and Sean for all your help.

I originally became a Platinum Plumbing customer about seven years ago, and I've found everyone there to be friendly and knowledgeable. We've probably had at least five service calls over the years for different reasons, ranging from tubs to toilets to drains. The service has always been prompt and efficient, with reasonable prices. I'm happy to recommend Platinum to others.

Yesterday Steve at Platinum Plumbing came to my home. It was the fourth company to give me a quote on a major home plumbing/sewer repair - and that's the quote I went with. Today Steve and his crew completed the job and I couldn't be happier with the entire experience - fast, expert, thorough, careful, reasonable, and oh so kind and respectful. I'm thrilled to know the folks at Platinum are available 24/7.

This is the second time I’ve used Platinum for some issues with my hose bibs. Both times the technicians and office staff were extremely friendly, responsive, and prompt. Jacob went above and beyond explaining the work and suggestions for other plumbing and HVAC matters. Highly recommend!

We needed a same-day appointment due to an HVAC problem, and scheduling was quick and easy. They were able to send someone out the same day. Will, our technician, arrived promptly, quickly diagnosed the issue, and fixed it right away. He was very knowledgeable and provided an excellent solution. The price was very reasonable compared to other services we’ve used before. I definitely recommend this company and will gladly use their service again in the future!

Platinum Plumbing and Heating is great. They replaced my Trane heat pump, the installation was perfect and it only took 1 day (7 hours). Mark and the installation team were top notch. Sean on the sales team was very informative and easy to work with. I highly recommend them.

We have had Platinum Plumbing & Heating to do work at our house this summer and last summer (for two different issues, not related) Our home is on the older side and in fall of 2029 we became the second owners. Both times we had Mike Y as our technician who came out to do the work. He's amazing! Super knowledge, friendly, explains everything thoroughly and answers any and all questions you might have. And best of all, Platinum's service technicians arrive in the timeframe they say they will! They will always be the service we call for any plumbing or heating issues in the future! Thank you for being awesome! Much appreciated by this client!