Solar Energy World

I planned to purchase solar panels for my home, so I did my homework and contacted several solar panel vendors, ranging from national to regional to local contractors. Each one presented their sales package remotely, including aerial photos of my roof, the proposed layout, and estimated power production. Of the three, I spent the most time with Carson because he took the time to answer all my questions, address different solar products, and explain how the entire process works. I was not aware of all the steps involved with my utility, local and state officials. Signing a contract is just the first step, fortunately Carson and Solar Energy World took charge of my application through various reviews. The installation was also easy and my system is going strong for the last 1.5 years. I have an easy app to monitor its production. A couple times it has disconnected from wifi but still producing power. Very simple to reconnect the app with no gaps in data recording. Overall very pleased with the support and the final product.

Had a great experience with Solar Energy World. Carson was my sales rep and did an excellent job—straightforward, knowledgeable, and easy to work with. The whole process went smoothly, the system’s been performing great, and it looks good on the house. Would definitely recommend.

False deals to get you to sign up.

Is it horrible customer service if you don’t get any customer service? Totally nonexistent. Aka being ignored and months without resolution to complete the deal.

My husband and I signed up for solar energy from this company. After a lot of back and forth between them and a few other companies we agreed on a deal along with a $1,200 gift card vs the other companies same deal but a $500 gift card. Who doesn’t like a free gift card that can be used towards the monthly bill?! It was like an additional bonus for “free electric” if we decided to use it towards that, whatever we choose etc. however, we got it installed in April 2025 and should’ve gotten the gift card issued by June. It is now October! We have yet to receive it even after multiple attempts to resolve this with Steve F. The guy who signed us up, and directly with the company! They always say “checking in on it” and never reach back out unless we do. We’ll be even lucky enough to reach someone. They also DO NOT return voicemails if it’s about matters like this which is really shady lol. Overall! I will be calling again, tomorrow and the day after and the day after. It’s about the principle and I don’t like the fact they used this to gain leverage to close the deal when they realized we were leaning towards another better competitor. 0/5 stars, I hate being lied to and tricked.

Poor customer service/ service department. Seven weeks and counting on an 18 month old solar system!

I had an amazing experience with this solar panel company. The quality of the panels is top-notch, and the customer service was outstanding. The installation process was incredibly easy and stress-free. Highly recommend!”

We couldn't have asked for a better company to do our solar. Everyone was do great to work with from the beginning to completion and afterwards too. John Roberts, Field Energy Advisor was exceptional, returning calls, answered and assisted with all our inquiries even helped with the PECO issues. Way above customer service.
If you are looking for solar company, look no further than Solar Energy World, top notch.

Great experience from start to finish with Solar Energy World. They made the process super easy and they handled all permits and inspections with the township. The installation team did a great job as well
Our sales rep Steve was extremely helpful and knowledgeable and has great response and follow up to any questions we had. Their customer service is very easy to contact and I would definitely recommend them to anyone looking for a solar system.

Did a fair amount of research on solar installation and finally chose Solar Energy World. Lots of negotiations back and forth, in true good faith. The deposit monies. 12 month interest free "loan" is a crucial deciding factor to take advantage of any tax benefits.
The crews were quick installing 24 panels on 4 parts of our roof. Did so in about 2 days. Had a little issue with some interior wall damage but management addressed everything quickly.
So far the system is producing energy and I can actively monitor it via the Enphase app (each panel is tracked).

Edited after 2 weeks of usage to a 5 star, after some added discussion with leadership. I find they are open to improvement ideas, some of my recommendations included: The training on the system utilization and operation is lacking. Most of the communications are via email. My observations are that SEW has a fair amount of assumption that a customer might know/expect about timelines, interactions with the crew, communique with utility company, etc. Do not be afraid to ask questions and be proactive.
You do have to do a good bit of self-teaching on the system, the Enphase app and it's functionality.

Will be very curious to see how much energy is produced in the summer months at the sun's max trajectory.

Solar Energy World was great to deal with. Thy handled everything, explained everything and kept me informed throughout the process.
The installation was completed quickly and workmanship is great. After nine months of operation my system is exceeding the energy generation expected.
The SEW team was fantastic from start to finish.

I had a great experience with my representative Tom. He was communicative and readily available for any questions I had. The installation process and everything went very smoothly. I would highly recommend Solar Energy World for anyone interested in going solar. The process was simple and seamless and I’m very happy with it.