West Shore Home

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Company Highlights

About

Fast, Easy & Stress-Free Home Remodeling

West Shore Home is changing the face of home improvement, one home at a time. Built on a foundation of integrity and inventiveness, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.

19 years in business
Servicio en Español
Bonded
Insured
Offers Financing Options

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Frequently Asked Questions

Does West Shore Home offer free project estimates?

Yes, West Shore Home provides free project estimates for their home remodeling services, including baths, windows, and doors.

What is West Shore Home's warranty or guarantee policy?

West Shore Home provides a Lifetime Limited Workmanship Warranty for their home remodeling services, including baths, windows, and doors. This warranty is provided by West Shore Home to the original purchaser (“Owner”). The installation work performed by West Shore Home is warranted to be free of defects due to workmanship for as long as the Owner owns and resides at the premises. Plumbing work done by West Shore and cartridges are also covered for one year from the date of original installation. Service Labor Warranty is valid for 3 years from the date of original installation. West Shore Home backs everything with a double lifetime warranty.

Are there any services West Shore Home does not offer?

West Shore Home does not offer roofing services, HVAC, electrical work, or structural changes.

What safety measures does West Shore Home have in place during projects?

West Shore Home takes several precautions to ensure a secure and efficient process, including professional installation teams, safe work practices, protection of property, and quality inspections.

What financing options does West Shore Home offer?

West Shore Home offers several financing options for their home remodeling services, including baths, windows, and doors. West Shore Home has low-interest financing programs and special financing plans available.

What is West Shore Home's preferred method of communication?

West Shore Home’s preferred method of communication is direct phone contact.

Does West Shore Home assist in securing financing?

Yes, West Shore Home does assist in securing financing for their home remodeling services.

What type of windows does West Shore Home specialize in?

West Shore Home specializes in a variety of window types, such as double-hung, slider, casement, awning, bay/bow, and garden windows.

Does West Shore Home offer complete bathroom remodels?

Yes, West Shore Home specializes in bathroom remodeling services.

Does West Shore Home include plumbing or electrical services?

West Shore Home primarily focuses on home remodeling services related to baths, windows, and doors. However, they do not typically provide plumbing or electrical services.

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West Shore Home

LIFETIME LIMITED WORKMANSHIP WARRANTY

West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.

Terms and Conditions

The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.
LIFETIME LIMITED WORKMANSHIP WARRANTY

West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.

Terms and Conditions

The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.

Homeowner Reviews

West Shore Home

Reviews by Platform

3.8 / 5
4.8 / 5
A+

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Tuyen N

I normally don't write the reviews unless something really good or really bad. And Westshore Home is one of the really bad one that I need to write the review to let people know so they can avoid making the same mistake like me. I could give them zero star if I had a choice.
This company is extremely bad in both doing their job and customer service.
First of all, Steve Howel was the sale rep I had dealt with for my home impact windows replacement. He offered a discount with a condition that I must give a 5-Star review before the work even started. He also tricked me to sign finance agreement without processing fee but his finance department still charged me $148.50. He had promised me many times thru text messages to refund me the fee but never did. He's now stop responding to my text message completely.
I took them nearly 4 months to complete the job of replacing 14 widows. None of the Westshore crew working the job were able to speak English; therefore, I couldn't communicate with them at all. The stucco around the old windows were removed for the installations of the new windows and it took them over 2 months to fix the gaps between the new windows and the existing stucco.
The is the worst company I've ever experienced with. Please stay away from this company.

May 26, 2025 · Verified

John H

Dayshawn and Reid, our installers were super-very polite and professional. They explained everything so well and did a great cleanup after they were finished. Conversion looks great!

May 19, 2025 · Verified

R. G

westshorehomes.com is sending malicious email ads that cannot be blocked, cannot be ruled out and worse yet when deleting it, it reappears again in the inbox and hold box. I am using outlook mail. These emails were unsolicited and unwanted. I have never contacted the firm therefore question how they got my email. For 35 days I have requested they stop sending this email. They have refused to stop! If they stoop this low in advertising I would never trust them in my home!!!!!

May 19, 2025 · Verified

Steve W

Quoted me $16.000 for a basic shower change. What a rip off

May 19, 2025 · Verified

Heathe

I was just quoted over 18k and that didn’t include tearing out tile, nor did it include the glass door even! This was for tearing out the jacuzzi tub, applying the protection on the walls and the shower basin with the material they use. Also a tiny bit of plumbing for the drain. Insane!!!!! My son is a plumber and can do the entire job but I wanted it done quickly. I asked if my son could do the plumbing since it’s already there he just needs to carry it up the wall and maybe relocate the drain - over the phone they said yes he could but sales rep said no he cannot. And that’s fine but wow 18k and not even doing the floor nor the glass shower door! That’s outrageous!!!!

May 19, 2025 · Verified

Kyle M

I had all of my windows replaced in March. The team was there right at 8am ready to roll. I had a crew of about 6 guys working on the job and they were able to replace all of the windows, clean the windows, and clean the whole area of the house where they worked all by around 4pm. They were good about communicating with me throughout the day with status updates. They also did a walk through with me to evaluate each window to make sure I was happy before they left for the day. It was my first time replacing windows and the team they sent out was excellent. The windows work really well, and I'm very happy 2 months later.

May 12, 2025 · Verified

JDel

Plumbing nightmare!! They won’t give you the option to have the plumbing done correctly if it’s outside the wet space! Left with a shower that water backs up into when you flush the toilet. Their own (recommended) 3rd party plumbing company came out and said if they had come out to work with any lead piping (since this company doesn’t touch lead), they’d have ensured the job was done correctly and now westshore won’t stand behind their work. Never again!! Stay away from this company unless you want to lose 30k+.

May 10, 2025 · Verified

Richard R

This is the worst product I have ever used the calking has been replaced 2 times mold comes through th inside of there calk it sucks don’t use there product they don’t stand buy it

May 5, 2025 · Verified

Rachel S

We got our walk in shower back in February 2024 We have had people come out three different times. Come to find out the installer never put plywood on our back wall of shower which it is bowing out because it was not done right. Now the whole thing has to be redone . I'm very upset that now we will be without a shower again. For the money that we paid this should have never happen. I would not recommend this company that did a very sloppy job.

April 28, 2025 · Verified

Athena

I had a very nice day with Tommy. He was very polite and listened to my concerns. He fixed everything I asked of him. He did a wonderful job. Please hire more people like Tommy. He was very knowledgeable. You could tell by talking with him that he really loves his job. Thanks so much for sending Tommy.

April 21, 2025 · Verified

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