West Shore Home
Company Highlights
West Shore Home
Fast, Easy & Stress-Free Home Remodeling
West Shore Home is changing the face of home improvement, one home at a time. Built on a foundation of integrity and inventiveness, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.
- 19 years in business
- Servicio en Español
- Bonded
- Insured
- Offers Financing Options
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Frequently Asked Questions
Promotions
West Shore Home
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LIFETIME LIMITED WORKMANSHIP WARRANTY
West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.
Terms and Conditions
The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.
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LIFETIME LIMITED WORKMANSHIP WARRANTY
West Shore Home guarantees that all installation work will be free from defects in workmanship for as long as the original purchaser owns and resides in the home. Plumbing work and cartridges are covered for one year from installation, while labor on service calls has a three-year warranty. This warranty applies only to materials installed by West Shore Home.
Terms and Conditions
The warranty does not cover damages from external factors such as building settlement, natural disasters, incompatible accessories, or alterations by third parties. Warranty coverage ends immediately if home ownership is transferred. Warranty claims require written notification to West Shore Home, along with supporting documentation. West Shore Home may repair, replace, or refund the purchase price, at their discretion, if a valid claim is determined.
The warranty is valid for the lifetime of the original owner’s occupancy of the home. The plumbing and cartridge warranty expires after one year, and the labor service warranty expires after three years, after which service charges may apply.
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$200 off per window** and 15% off door projects***
Window/Door Offer
$200 off per window** and 15% off door projects***
Expires 5/10/25
Terms and Conditions
Offer Terms: New orders only. Offer not valid on previous sales or estimates and cannot be combined with other offers. See design consultant for details. Other restrictions may apply. *Bath projects: $2,500 off or 15% off the total project price, whichever is greater. **Window projects: $200 off per window or 15% off the total project price, whichever is greater. ***Door projects: 15% off the total project price. ****Flooring projects: $500 off or 15% off the total project price, whichever is greater. *****Promotional period financing available to well qualified buyers on approved credit at 0.00% APR for 48 months, with equal monthly payments. If you elect to not participate in the promotional period financing, APR may vary from 13.99% to 23.99% by state. You may prepay your account at any time without penalty. Financing subject to credit requirements and satisfactory completion of finance documents. Any finance terms advertised are estimates only. Normal late charges and any default rates apply. See your Truth in Lending Disclosures for more information. Call 888-697-4033 for financing costs and terms. Minimum $10,000 purchase required. Expires 5/10/25.
Homeowner Reviews
West Shore Home
Reviews by Platform
- 3.8 / 5
- 4.8 / 5
- A+
Only show reviews that mention…
Juan, Alan, Jesus, Kevin, Demond and Dennis: their workmanship was impeccable and so appreciated until the last tarp was rolled up. A++ our decision to go with West Shore Home was not made on a whim-in fact it took literally years! Amazing quality & appearance!!
Before I get into the "bad and ugly", I have to say the the installation crew that installed our new shower did a great job, and the finished product looks good, has a number of safety features, and will be quite functional. In addition to being craftsmen, they were very considerate, and spent a good deal of time with my wife to ensure all of the final fixtures were placed just so. Understand that the 2-star rating in no way reflects on their work.
As the review title suggests, the 2-stars is due to the cost and the shroud of secrecy around it.
1. We were interested in getting both of our bathrooms updated at the same time, so I contacted the company to get some kind of rough estimate to determine if I had enough cash available to pay for two shower installs. No can do - they must know what the average shower costs, but won't share that figure - I suspect, because most customers would head for the hills. As such, I set up an appointment to get an estimate for one.
2. The salesman, an engaging young man, was polite, and after measuring and identifying our options, came up with a price of $26,446. For your information, this is the price that they guarantee for 1 year.
3. After he learned that we were return customers and that I was a veteran, he started pecking away at his laptop. When he finally emerged, he said he could give us a combined discount of $8,155. That left a final cost of $18,291. No itemized list of parts and labor - just a number.
4. We knew, as past customers (this was our 3rd shower install), that the final result would be good, but what customer is going to be happy purchasing any product that is marked up 30-40% (estimated based on previous projects).
5. Here's the kicker, the $18,291 price was only good for that day's session, otherwise we would have had to pay the $26,446. Oh no, that's not high-pressure sales according to their website. :-)
So now anyone reading this review will be able to see some pricing with all of the covers removed.
Bottom line: Yes, we paid the outrageous price for the shower, and yes it is nice. Will they get the second job here? When a certain hot place freezes over...
Have plenty of pictures if you want to see. Do not fall for their scam sales tactics, especially how they really play up that it'll be complete in one day. It's "complete" in one day with shoddy workmanship. Also, EXTREMELY overpriced. They come to fix their mistakes (like leaving work out of code, punctures in piping, incomplete caulking that causes water to dribble out of the bottom of your shower onto the floor in multiple places, unlevel shower doors so they don't even close correctly or completely, a bubbling shower wall, and more...), costing you more of *your* time; yet, here I go to flush my new toilet and the handle breaks. This is after two full days of them *re-doing* the *entire project* and then a guy having to come after-hours to fix a leaking fitting-- while I was trying to get dinner on the table. Them redoing the job included them having to replace the toilet and floor they damaged during the initial job. Little snapshots of this whole experience. Saying yes to these people was a bad decision. And it feels worse that it seems like we worked with overall dishonest people. You have to know what questions to ask, you have to bring in a level and check them along the way, and they "upgrade" your project during the "fixes" when they had "guaranteed" the best at the start! For the price, we had assumed we could initially take them at their word. Unless you want to pay an arm and a leg for a *major* headache, learn from us and seriously just run.
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