Home Warranty
Average Cost: $45 - $65
In the ever-evolving landscape of home warranties, Choice Home Warranty (CHW) is a company that stands out as a beacon for homeowners seeking peace of mind. Since its inception, CHW has carved a niche for itself in the market by offering comprehensive coverage plans, transparent pricing, and a straightforward claims process. This review delves deep into what CHW offers, including pricing and plans, comparing its services against industry benchmarks to provide homeowners with the information needed to make an informed decision.
Choice Home Warranty offers two primary plans: the Basic Plan and the Total Plan. The Basic Plan covers essential home systems and appliances, including electrical systems, plumbing systems, ovens/ranges, dishwashers, built-in microwaves, and garbage disposals, among others.
For homeowners seeking more exhaustive coverage, the Total Plan includes all the Basic Plan offerings, plus air conditioning, refrigerators, clothes washers, and dryers.
Notably, CHW provides optional coverage for items not typically included in standard plans, such as pools and spas, well pumps, sump pumps, central vacuums, and septic systems. This flexibility allows homeowners to tailor coverage to their specific needs.
Pricing for Choice Home Warranty plans varies based on the size of the home and the specific coverage selected. On average, the Basic Plan ranges from $45 to $55 per month, while the Total Plan costs between $55 and $65 per month. Optional add-ons incur additional fees, typically ranging from $40 to $180 per year, depending on the item.
CHW requires a service call fee for each claim, which is industry-standard. This fee ranges from $60 to $85, depending on the plan’s specifics and the homeowner’s location.
Choice Home Warranty is celebrated for its broad coverage and customization options, allowing homeowners to protect nearly every major system and appliance, alongside exemplary 24/7 customer service and access to a large network of qualified contractors. However, it faces criticism for exclusions on pre-existing conditions, noticeable rate hikes upon plan renewal, and payout caps that may not fully cover replacement costs, common challenges within the home warranty sector.
Submitting a claim with CHW is straightforward. Homeowners can either call the 24/7 customer service line or submit a claim online through the customer portal. Once a claim is filed, CHW assigns a local contractor to assess and address the issue. The homeowner pays the predetermined service call fee directly to the contractor.
When compared to other home warranty companies, CHW stands out for its comprehensive coverage and customer service. However, its pricing is on par with, if not slightly higher than, some of its competitors. Companies like American Home Shield and First American Home Warranty offer similar plans but differ in pricing structures, service fees, and coverage caps.
What sets CHW apart is its commitment to customer satisfaction and flexibility in plan customization. However, potential customers should be aware of the exclusions and payout caps, common pitfalls across the home warranty industry.
Choice Home Warranty offers a compelling option for homeowners seeking to protect their homes from unexpected repair costs. Its comprehensive plans, optional add-ons, and customer-first approach make it a strong contender in the home warranty market. However, as with any service agreement, homeowners should carefully review the terms and conditions, paying close attention to coverage exclusions and payout caps. By doing so, they can ensure that CHW meets their specific needs and expectations, providing peace of mind in the protection of their home.
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