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Home Warranty

Choice Home Warranty Review 2025

Modernize Rating: 4.5/5

Average Cost: $45 - $65

Choice Home Warranty offers homeowners comprehensive protection against unexpected repair costs, with plan prices ranging from $45 to $65 per month and service call fees between $60 to $85. Covering major home systems and appliances, including optional add-ons like pools and septic systems, CHW distinguishes itself through flexible coverage options and a commitment to customer satisfaction.

The Modernize Mission

Modernize maintains homeowner-first editorial integrity, meaning we accept no commissions and no partner links for this review. Our reviews are thoroughly fact-checked by our home improvement experts. Ratings are determined by a sophisticated algorithm to rate brands, including analyses of products, materials, quality, costs, sizes, durability, energy efficiency, and warranties.

Choice Home Warranty Review

Choice Home Warranty (CHW) has established itself as a prominent provider in the home warranty industry, offering homeowners comprehensive protection plans for their essential systems and appliances. With straightforward coverage options and a user-friendly claims process, CHW aims to deliver peace of mind to its customers.

Pros and Cons of Choice Home Warranty

Choice Home Warranty is celebrated for its broad coverage and customization options, allowing homeowners to protect nearly every major system and appliance, alongside exemplary 24/7 customer service and access to a large network of qualified contractors. However, it faces criticism for exclusions on pre-existing conditions, noticeable rate hikes upon plan renewal, and payout caps that may not fully cover replacement costs, common challenges within the home warranty sector.

  • Pros

    • Comprehensive Coverage
    • Optional Add-Ons
    • 24/7 Customer Service
  • Cons

    • Exclusions Apply
    • Renewal Price Increases
    • Coverage Caps

Pros

  • Comprehensive Coverage: CHW’s Total Plan includes major systems and appliances, such as air conditioning, heating, electrical, plumbing, refrigerators, and clothes washers and dryers.
  • Optional Add-Ons: Homeowners can customize their plans with optional coverage for items like pools, spas, well pumps, sump pumps, central vacuums, and septic systems.
  • 24/7 Customer Service: CHW provides round-the-clock customer support, ensuring assistance is available whenever needed.

Cons

  • Exclusions Apply: As with most home warranties, CHW does not cover pre-existing conditions or non-standard installations.
  • Renewal Price Increases: Some customers have reported increases in plan prices upon renewal.
  • Coverage Caps: CHW imposes caps on payouts for certain items, which may not always cover the full cost of repair or replacement.

Types of Coverage Offered by Choice Home Warranty

CHW offers two primary plans:

  • Basic Plan: Covers essential home systems and appliances, including electrical systems, plumbing systems, ovens/ranges, dishwashers, built-in microwaves, and garbage disposals.
  • Total Plan: Includes all Basic Plan offerings, plus air conditioning, refrigerators, clothes washers, and clothes dryers.

Optional add-ons are available for items such as pools, spas, well pumps, sump pumps, central vacuums, and septic systems.

Top Products and Options

CHW’s Total Plan is particularly popular due to its extensive coverage of both systems and appliances. The optional add-ons allow homeowners to tailor their coverage to specific needs, providing flexibility and comprehensive protection.

How Much Does Choice Home Warranty Cost?

Pricing varies based on factors like location, home size, and selected coverage. On average, the Basic Plan ranges from $45 to $55 per month, while the Total Plan costs between $55 and $65 per month. Optional add-ons incur additional fees, typically ranging from $40 to $180 per year, depending on the item. A service call fee of $60 to $85 is required for each claim.

How Much Should a Home Warranty Cost?

Learn what to expect to pay for a home warranty plan monthly and annually

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Factors Influencing Cost of a Choice Home Warranty Plan

  • Location: Home location can affect pricing due to regional differences in service costs.
  • Home Size: Larger homes may incur higher premiums.
  • Selected Coverage: Choosing the Total Plan and multiple add-ons will increase the overall cost.

Financing Options and Ways to Save

CHW occasionally offers promotions, such as a free first month with the purchase of a single payment plan. It’s advisable to check their website or contact customer service for current deals.

Warranty Information

CHW’s service contracts cover the repair or replacement of specified systems and appliances due to normal wear and tear. Coverage is subject to limitations and exclusions detailed in the terms and conditions. Notably, pre-existing conditions and non-standard installations are excluded.

Quote and Installation Process

Obtaining a quote is straightforward via CHW’s website or by contacting their customer service. Once coverage is in place, service requests can be submitted online or through their 24/7 customer service line. CHW assigns a qualified local contractor to assess and address the issue, with the homeowner paying the service call fee directly to the contractor.

White house with black front door

Customer Reviews and Feedback

Customers appreciate CHW’s comprehensive coverage options and responsive customer service. However, some have expressed concerns about exclusions for pre-existing conditions and coverage caps that may not fully cover replacement costs.

Choice Home Warranty vs. Competitors

In the competitive home warranty market, CHW distinguishes itself with comprehensive plans and optional add-ons. However, it’s essential to compare with other providers to determine the best fit for your needs.

Choice Home Warranty vs. American Home Shield

American Home Shield (AHS) offers extensive coverage for systems and appliances, including coverage for undetectable pre-existing conditions, which CHW does not provide. AHS also offers customizable service fees, allowing homeowners to adjust their premiums based on selected service call fees. However, AHS’s plans may come at a higher cost compared to CHW.

Choice Home Warranty vs. First American Home Warranty

First American Home Warranty (FAHW) provides higher coverage limits for key appliances and offers affordable add-ons for specialty items. FAHW’s Premium Plan includes coverage for luxury appliances and central vacuum systems, which may not be standard in CHW’s plans. However, CHW offers a more straightforward claims process and 24/7 customer support, which some homeowners may prefer.

Choice Home Warranty Review: Frequently Asked Questions

Does Choice Home Warranty cover pre-existing conditions?

No, CHW does not cover pre-existing conditions or non-standard installations.

Are there limits on coverage amounts?

Yes, CHW imposes caps on payouts for certain items, which may not always cover the full cost of repair or replacement.

How do I file a claim with Choice Home Warranty?

Claims can be filed online through the customer portal or by calling their 24/7 customer service line.

Is Choice Home Warranty Right for Me?

Choice Home Warranty offers comprehensive coverage plans with optional add-ons, making it a good fit for homeowners looking for customizable protection for home systems and appliances. With 24/7 customer service and a large contractor network, CHW ensures quick response times and efficient repairs. However, exclusions for pre-existing conditions, coverage caps, and potential price increases upon renewal are factors to consider. For those looking for higher coverage limits or pre-existing condition coverage, alternatives like American Home Shield or First American Home Warranty may be worth exploring. Homeowners should carefully review the service agreement and compare competitors to ensure CHW meets their specific needs and budget.

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