Podcast
How to Run a Successful Contact Center with Suntec Solar
On this episode we’re discussing building and running a successful contact center. We welcome the Director of Marketing for Suntec Solar, Thang Phu.
Kristen Hatfield
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Podcast
Homeowner Insights 2022 on Built Better Podcast
On Episode 29 of the Built Better Podcast, we learn that understanding homeowner behavior is the key to running your business better. Each quarter, Modernize Home Services surveys thousands of homeowners who are requesting quotes on their home improvement projects. We dig into how homeowners learn about their projects, how they think about paying for…
Podcast
Inflation: What Contractors Should Know
We talk to Nikolas Scoolis, Manager of Housing Economics at Zonda Research, about the current state of the economy, inflation, and how it is impacting the home improvement industry. Find out what contractors can expect in the next 6-12 months, and how to prepare.
Podcast
How Communication is Changing Between Contractors and Homeowners
On this episode of the Built Better podcast, we welcome Uri Turk, Founder of Connect by Modernize Home Services. Join us as we talk with Uri about the benefits of his instant, customizable, automated communication platform as it relates to how contractors text, email, call, and follow-up with their leads.