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HVAC
Average Cost: $4,000 - $8,000
Here’s an in-depth review of ARS, including its HVAC services, pricing, customer experiences, and how it compares to other providers.
Our Verdict: ARS is a great option for homeowners looking for dependable HVAC installation, repair, and maintenance with 24/7 support and guaranteed workmanship. However, it may not be the best fit for budget-conscious homeowners or those living outside the company’s limited service areas.
This ARS review focuses on the company’s HVAC services. Founded in 1995, American Residential Services (ARS) began as a merger between ServiceMaster, Rescue Rooter, and ARS itself. Since then, it has grown into a trusted name for both plumbing and HVAC services.
Headquartered in Memphis, Tennessee, ARS operates in 24 states across the U.S., offering homeowners and business owners expert HVAC installation, repair, and maintenance services. In addition to HVAC, ARS provides plumbing services under the Rescue Rooter brand.
| Best For | Installation Costs | Standout Feature | Warranty |
|---|---|---|---|
| Homeowners needing reliable HVAC installation and emergency services | $4,000 to $8,000 | 24/7 availability and 1-year service guarantee | Up to 1-year service guarantee with full refunds available |
At Modernize, we appreciate ARS for its commitment to customer service and reliability. The company’s 24/7 availability and extensive technician screening process make it a dependable choice for HVAC services, especially in emergency situations. We also appreciate the company’s 1-year workmanship guarantee and community support efforts through its ARS Cares program.
ARS isn’t just another HVAC service provider — it delivers peace of mind with its background-checked technicians and willingness to stand behind their work.
Before deciding on ARS for your HVAC needs, it’s important to weigh the benefits and drawbacks of working with the company.
ARS provides a wide variety of HVAC and related services designed to help homeowners maintain comfortable, functional living spaces. While this review focuses on HVAC, the company also offers comprehensive plumbing solutions under its Rescue Rooter brand.
While ARS does not manufacture HVAC equipment, it provides several highly sought-after services that stand out:
HVAC Installation
Emergency Repairs
Preventative Maintenance
ARS has received a wide range of customer reviews across platforms like the Better Business Bureau, Trustpilot, and Google. While many customers cite prompt service, friendly technicians, and effective repairs, others mention inconsistent follow-up or high service costs. Complaints often stem from regional franchise performance rather than the brand as a whole.
Overall, ARS maintains a BBB A+ rating and earns generally positive reviews for its reliability and service guarantees.
“[My tech] and his crew did a great job getting my HVAC unit up and running in these extreme temps. Work was quick and he explained everything while working on getting things done. Kind and courteous and professional. 5 stars!” — Verified Reviewer
“[My techs] were very respectful and highly educated on what they were doing. They explained to me very well what was going to be done and got the job done in such a short time. I got a brand new indoor and outdoor unit with a new heater and furnace too. They had to remove all the stuff I had it was old and outdated but these guys were confident fixing all the issues they saw! I highly recommended ARS / Rescue Rooter. Employees like that always make sure the job is done right and the customer is satisfied and well informed.” — Modernize Reviewer
The cost for HVAC services from ARS will vary depending on several factors, but typically ranges between $150 to $8,000 for the average customer. Our ARS HVAC review notes that low-end costs are typically for maintenance of various systems, while high-end price tags are reserved for major repairs or replacements of systems.
| Service Type | Typical Cost |
|---|---|
| Routine Maintenance | $150 to $500 |
| Minor Repairs | $300 to $1,200 |
| Full System Installation | $4,000 to $8,000+ |
| State | Installation | Repair | Emergency Service | Complex Project |
|---|---|---|---|---|
| California | $5,000 to $12,000 | $300 to $1,200 | $600 to $2,400 | $15,000 to $18,000 |
| Washington | $5,000 to $11,000 | $300 to $1,100 | $600 to $2,200 | $17,000 to $18,000 |
| Illinois | $4,500 to $10,000 | $250 to $1,000 | $500 to $2,000 | $15,000 to $17,000 |
| Indiana | $4,000 to $9,500 | $250 to $950 | $500 to $1,900 | $15,000 to $19,000 |
| Massachusetts | $5,500 to $12,500 | $350 to $1,300 | $700 to $2,600 | $15,000 to $19,000 |
| New Jersey | $5,000 to $11,500 | $300 to $1,200 | $600 to $2,400 | $12,000 to $16,000 |
| Texas | $4,000 to $9,000 | $250 to $900 | $500 to $1,800 | $13,000 to $17,000 |
| North Carolina | $4,500 to $10,000 | $250 to $1,000 | $500 to $2,000 | $15,000 to $19,000 |
ARS offers financing and flexible payment plans to eligible customers. Specific terms may vary by location and project size.
ARS holds its own in a competitive market by offering a wide range of services and strong guarantees. However, it doesn’t manufacture its own HVAC units, unlike competitors such as Carrier and Trane. Its biggest differentiators are 24/7 availability and highly vetted technicians.
| Warranty | Free Estimates | Location | BBB Rating | Availability | |
|---|---|---|---|---|---|
| ARS | 1-year labor | No | 24 states | A+ | 24/7 |
| Trane | 5 to 10 years | Yes | Nationwide | A+ | 24/7 |
| Carrier | 10-year parts only or 5-year parts and 3-year labor combined | Yes | Nationwide | A+ | 24/7 |
| One Hour Heating & Air Conditioning | 2 years | No | 36 states | A+ | 24/7 |
Wondering what to expect when working with ARS? Here are answers to common questions.
Some franchises may offer may offer free, no-obligation estimates, but ARS typically charges a fee for service calls and estimates, which is unlike many other HVAC companies. The exact cost may vary by location and service type, so it’s important to request pricing details in advance.
Yes, ARS offers financing and flexible payment plans for new HVAC installations. Terms vary depending on location and credit approval. Customers are encouraged to speak with a local ARS representative to understand the available options.
A standard HVAC tune-up from ARS typically includes a full system inspection, cleaning of key components, checking refrigerant levels, testing thermostat function, and tightening electrical connections. Maintenance services are designed to catch issues early and improve system performance.
ARS services all major HVAC brands, including Carrier, Trane, Lennox, Rheem, and Goodman, among others. While they do not manufacture HVAC systems themselves, they work with industry-trusted brands for installations and replacements.
ARS offers a one-year workmanship guarantee on all services. If customers are unsatisfied, ARS pledges to address the issue, and if necessary, remove installed equipment and issue a full refund. Additional manufacturer warranties may also apply to new equipment.
ARS technicians begin with a thorough in-home consultation to evaluate your system, home layout, and personal comfort needs. Based on these findings, they provide a customized recommendation for repair, maintenance, or installation.
ARS stands behind its work with its Exceptional Service Guarantee. This includes satisfaction-backed service for up to a year, a commitment to resolving any issues promptly, and a willingness to refund the cost or remove equipment if expectations are not met.
ARS is a reputable HVAC services provider known for its around-the-clock availability, vetted technicians, and strong service guarantees. It’s a great option for homeowners who want a reliable, nationwide partner for heating and cooling needs.
However, its higher pricing and limited geographic availability may not work for every homeowner. If you prioritize peace of mind and expert service over cost savings, ARS could be the right fit for you.
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