ARS Rescue Rooter Review 2024

ARS Rescue Rooter Review: A Detailed Overview

This ARS Rescue Rooter review will focus on plumbing services and the pros and cons of working with this company, as well as how they stack up against the competition. If you’d like information about the HVAC services ARS provides, please see our other review. 

Founded in 1995, American Residential Services, or ARS, specializes in plumbing services as well as heating, venting and air conditioning or HVAC services. 

ARS is the product of a merger in the ‘90s between Service Master, Rescue Rooter and ARS. Over the years, the company expanded its plumbing services to include HVAC, creating the suite of services they offer today. The company’s headquarters are now in Memphis, Tennessee. 

With locations in 24 states, ARS has become a one-stop shop for home and business owners looking to install new systems, solve an emergency with their HVAC or plumbing quickly, and keep their current systems running smoothly. 

ARS Rescue Rooter Review: Pros and Cons

Like all companies, ARS has its pros and cons. Below we’ve rounded up the perks and drawbacks of working with ARS as cited by customers and when compared to other companies. 

Pros

• Expert Technicians: ARS employs highly trained and certified technicians who are background checked and drug screened. This added measure provides peace of mind for customers welcoming the techs into their homes.  
• 24/7 Availability: ARS offers around-the-clock services and has seven-day availability. They also offer quick response time for high priority calls and emergencies. 
• Guaranteed Quality: ARS services are guaranteed for up to a year and include full refunds. The company also offers financing and payment plans for its services. 

Cons

• Higher Costs: ARS’s services can be on the pricier side compared to local competitors, which could be a concern for some customers. The company also charges for its estimates unlike many other companies. 
• Poor Reviews: Some customers have reported mixed experiences, with occasional issues related to service quality and follow-up, specifically citing delays with callbacks and scheduling of appointments. 
• Limited Locations: While ARS has locations in 24 states, the company is not available everywhere, meaning not all would-be customers will be able to take advantage of their services. 

What ARS Rescue Rooter Offers

ARS Rescue Rooter provides an array of plumbing services designed to address various needs:

• Emergency Repairs: Their 24/7 service ensures that urgent plumbing issues such as burst pipes or severe leaks are handled promptly.
• Routine Maintenance: Regular maintenance services are offered to prevent potential issues and maintain the efficiency of plumbing systems.
• Installation Services: ARS Rescue Rooter handles the installation of plumbing fixtures and systems, including water heaters, faucets, and toilets.
• Drain Cleaning: They provide professional drain cleaning services to clear blockages and prevent future issues.

Types of Plumbing Services

Specifically, the company offers the following plumbing services: 

• Septic Tank Repair
• Sump Pump Services
• Kitchen Exhaust Services
• Plumbing Repair
• Plumbing Installation
• Plumbing Maintenance
• Drain Cleaning
• Sewer And Water Line Services
• Water Heater And Tankless Water Heater Services
• Garbage Disposal Services
• Gas Line Repair

Finally, ARS also offers some odds and ends on top of its wide array of HVAC services.

Electrical Systems: ARS will also service generators, fix some circuit breakers, wiring and electrical outlets and install your home’s lighting and ceiling fans.

Miscellaneous Offerings: The company offers some other related but miscellaneous services, including smart home device installation for products such as Nest or Ring cameras, duct cleaning, attic insulation installation, attic fan installation and installation of indoor air quality systems. 

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How Much Does ARS Rescue Rooter Cost?

The cost for plumbing services from ARS will vary depending on several factors, but typically ranges between $100 to $4,000 for the average customer. Low-end costs are typically for maintenance to various systems, while high-end price tags are often for major repairs or replacements of plumbing and fixtures. 

There are of course, a few other factors that will dictate the cost of your service:

• Type of Service: As mentioned, the type of service you need will be the biggest factor in determining cost, and smaller maintenance type services will be much less costly than major repairs or replacements. 
• System Size and Complexity: The bigger and more complex your plumbing system is, the more you’ll typically have to charge to have them serviced. That’s because these larger systems require specialized labor, sometimes more labor and additional materials to get the job done. 
• Geographic Location: The place where you live will have its own local labor rates and material prices, greatly affecting your bottom line.
• Urgency: ARS offers emergency plumbing services, which typically incur higher costs just by their nature. Information about whether ARS charges emergency service fees is not readily available on their website. 

Benefits of Choosing ARS Rescue Rooter

There are several benefits to choosing ARS as your plumbing service provider. First, the company is accredited by the Better Business Bureau and has an A+ rating. On the whole, the company’s customers report high levels of satisfaction for their services, reliability and pricing. 

When you choose ARS, service technicians who have been fully vetted and background checked by the company will come out to your home, offering peace of mind. 

ARS also prides itself on what it calls its Exception Service Guarantee, which says that they will remedy any concerns with their work for up to one year after the date of your original invoice. The company promises to make every effort to meet expectations and is willing to remove equipment and refund the entirety of your cost if they’re unable to do so. 

Finally, ARS and its employees engage in regular community service efforts through its ARS Cares program. The company also raises money to benefit community foundations and organizations. 

ARS Rescue Rooter Review: Brand Comparison of Competitors

When choosing a plumbing and HVAC service provider, it’s important to compare key factors such as pricing, services, customer satisfaction, and warranties. Below, our ARS Rescue Rooter review outlines a side-by-side comparison of the company and its top competitors to help you determine which one best meets your needs for quality, affordability, and reliability.

Is ARS Rescue Rooter Right for Me?

Whether you need a clog cleared from your toilet during an emergency or want to find a reliable technician to regularly service your home’s plumbing, ARS is a great choice. The company is available throughout half the country and offers 24/7 services for all of your HVAC needs. The company is widely respected and highly rated by customers and they offer perks such as workmanship guarantees, financing and background checks on their employees, offering peace of mind to customers. 

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