Carrier Air Conditioner Review 2025: Why This Premium Brand Stands Out
Modernize Rating: 4/5
Average Cost:$3,000 - $15,001
This in-depth review of Carrier summarizes its air conditioning product lines, pricing, and customer experiences. We also compare the brand to other leading competitors in the space.
Our Verdict: Carrier is a solid choice for homeowners looking for a durable, energy-efficient air conditioning system from a long-standing brand. However, homeowners on a tight budget or seeking the latest tech innovations may want to compare a few competitors.
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Carrier is one of the most established names in residential and commercial HVAC systems, with a reputation built on innovation and performance. The brand was founded in 1915 by Willis Carrier who is credited with inventing modern air conditioning in 1902. Based in Palm Beach Gardens, the brand is now a leading HVAC company with an international presence.
Carrier operates nationwide, with a large network of authorized dealers and certified technicians. The company offers a range of products from furnaces to dehumidifiers and air purifiers. In the AC space, the company sells central air conditioners, ductless mini-split systems, smart thermostats and more, catering to a wide range of home sizes and climate needs.
Carrier AC Fast Facts
Best For
Top Model
Cost Installed
Standout Feature
Warranty
Homeowners seeking premium-quality, long-lasting AC systems
Infinity Variable Speed Central Air Conditioner with Greenspeed Intelligence 26VNA1
$3,000 to $15,000 for all models offered
Ultra-quiet performance and variable-speed compressors on top models
10-year parts only limited warranty or a 5-year parts, 3-year labor limited warranty
This review covers Carrier AC units specifically, but if you’re interested in Carrier Furnaces or Carrier Heat Pumps, be sure to visit our detailed review pages for comprehensive information.
Why We Love Carrier Air Conditioners
At Modernize, we appreciate Carrier’s long-standing reputation for building reliable and efficient air conditioners. With more than a century in the HVAC industry, Carrier continues to set the standard with systems that perform well in diverse climates, including extreme heat or humidity.
We also love that Carrier offers multiple product tiers, giving homeowners options based on their budget and comfort goals. Whether you want a top-tier model with smart controls or a basic, no-frills system, Carrier likely has a solution for your home.
Pros and Cons of Carrier Air Conditioners
Carrier offers plenty of advantages, but no brand is perfect. Here’s a closer look at the benefits and potential drawbacks.
Carrier AC Pros
Excellent reputation for quality and durability
Wide product selection with Energy Star–rated options
Most installation requires licensed technicians for added cost
Carrier AC Product Lines
Carrier offers three main tiers of air conditioning products to suit different performance and budget levels:
Infinity System: Carrier’s top-tier line, featuring variable-speed compressors, the highest SEER2 ratings (up to 21), and smart thermostat compatibility with decibels as low as 51. Ideal for homeowners who want maximum energy savings and comfort without the noise.
Performance Series: These mid-range models balance affordability with efficiency. These units feature two-stage or single-stage compressors and quieter operation, with decibels as low as 71. Compatible with the ecobee smart thermostat.
Comfort Series: This series offers budget-friendly options with reliable performance. These single-stage units are great for homeowners upgrading from an older system or outfitting a rental property. They’re the loudest as decibels of 72 and higher. Compatible with the ecobee smart thermostat.
Smart Thermostats: All of Carrier’s AC units are compatible with one of their smart thermostat options. Infinity is the only line that works with Infinity System Control. Both the Performance and Comfort series can be paired with their smart thermostats designed by ecobee.
Infinity Variable Speed Central Air Conditioner with Greenspeed Intelligence 26VNA1
SEER2: Up to 21
Features: Variable-speed compressor, ultra-quiet performance, software can be upgraded remotely to avoid maintenance calls
Best for: Buyers who want and can afford the most energy-efficient, quietest unit Carrier offers.
Performance 2-stage Air Conditioner 26TPA8
SEER2: Up to 18
Features: Two-stage compression cooling, enhanced humidity control
Why it stands out: Balanced efficiency and cost.
Comfort Coastal Air Conditioner 26SCA5
SEER2: Up to 16.5
Features: Basic model offering reliable cooling, comes with WeatherShield to protect against corrosion caused by salty sea breeze in coastal communities
Best for: Budget-conscious homeowners and smaller spaces.
Customer Reviews and Ratings
Carrier generally receives positive feedback for system longevity, quiet operation, and overall performance according to testimonials on its website. Most customers are satisfied with the comfort level and efficiency gains, especially after replacing outdated systems.
Negative feedback from customers on sites such as the Better Business Bureau include complaints about repair times and the need for fixes early on in the product’s lifespan.
“Our last Carrier was over 22 years old and we only had 2 service calls. The second call was because we needed to replace it. We bought another Carrier because we know they last and work perfectly.” – Dan L., Oronoco, MN
“The service we received during the installation was outstanding. They took the time to update me on the changes since I had performed this kind of work in the past. The system was replaced I believe in less than 3 hours (complete with cleanup). Currently, I have not had any issues and the house has maintained the conditions necessary. Thank you!” – Patrick H., Louisville, KY
“My AC Blower went out after 7 years. Carrier would not cover it under warranty and they design to have you repair their systems.” – Joshua T.
How Much Do Carrier Air Conditioners Cost?
Carrier air conditioners range in price depending on model, size, SEER2 rating, and installation factors. The brand offers three lines to strike the perfect balance of performance with each customer’s budget and needs. You’ll pay more for the premium line and you’ll get the company’s top notch features and performance promises. But their lower, budget models are also great options for those looking for a reliable product that also fits their financial needs.
Carrier AC Cost by Model
Carrier AC Cost by Model
Model
SEER2 Rating
Installed Cost Range
Infinity 26VNA1
Up to 21
$6,500 to $15,000+
Performance 26TPA8
Up to 18
$5,000 to $9,000
Comfort 26SCA5
Up to 16.5
$3,500 to $7,000
Your AC unit’s tonnage measures its capacity to cool your home and it’s based on square footage. SEER ratings, on the other hand, indicate how efficient a unit is at getting the job done. While these two measurements are unrelated, you’ll generally find that the higher tonnage your unit is the more you’ll pay. The same can be said as your SEER rating increases. Keep in mind that you can purchase a 5 ton unit with a low SEER rating or a 2 ton unit with a high SEER rating and your price will likely still be impacted by the higher rating.
Carrier AC Cost by Size
Carrier AC Cost by Size
AC Size
Typical Cost Range
2 Ton
$3,500 to $6,000
3 Ton
$6,000 to $8,000
5 Ton
$8,500 to $15,000+
Carrier AC Cost by Efficiency
Carrier AC Cost by Efficiency
SEER Rating
Typical Cost Range
13 to 16
$3,500 to $6,000
16 to 18
$6,000 to $8,000
19+
$8,500 to $15,000+
Factors Influencing Cost
Unit Size and SEER2 Rating: The higher the SEER rating, the more efficient the unit, meaning you’ll pay more. Similarly, the larger the unit, the more powerful it is, affecting the price.
Local Labor and Permitting Costs: Depending on where you live, certain municipalities will require permits for labor. In addition, your labor cost varies based on your geographic location and local economy.
Ductwork Modifications Required: Central AC requires ductwork, and you may find your ductwork needs modifications or repairs in order to accommodate Carrier units.
Smart Thermostat Add-Ons: Carrier does not include thermostats with its units, meaning you’ll have to make an additional purchase for these smart options.
Geographic Location and Climate Needs: Depending on where you live, there are certain AC units that will and won’t work for your lifestyle. Carrier offers options such as their Infinity® series with enhanced humidity control or high-efficiency models designed for extreme climates, making it easier to find a unit that matches your region’s cooling demands.
Financing Options
Carrier offers financing to qualified buyers through Wells Fargo. They also offer a lease-to-own program with payment plans reaching as long as five years. Some of these options are specific to your local dealer, so be sure to ask.
Rebates are available for many of the company’s units, including Federal Tax Credits up to $2,000. Ask your dealer whether you qualify and how to cash in.
Carrier Air Conditioners vs. Main Competitors
Carrier competes with top HVAC brands such as Amana, Goodman and Lennox. While Carrier systems tend to cost more upfront, they often outperform in long-term durability and energy savings. Carrier also has a broader product selection for various home sizes and climates.
Amana
Cost Range: $3,000 to $9,000
Pros: In business since 1934, SEER ratings up to 24.5, 10-year parts limited warranties on registered units
Cons: Higher price tag, some units are noisy, not many smart home features available
Carrier Advantage: Offers a wider range of smart thermostat compatibility and quieter premium models in the Infinity® series.
Goodman
Cost Range: $3,188 to $4,275
Pros: Affordable pricing, SEER ratings up to 24.5, 10-year warranty on parts and lifetime on compressors for some models
Cons: Not many high-end features, noisier than competitors
Carrier Advantage: Delivers more advanced features, greater energy efficiency options, and quieter performance, especially in premium units.
Lennox
Cost Range: $3,600 to $9,599
Pros: Extremely quiet units, SEER ratings up to 26, large product range
Cons: Expensive cost upfront, costly repairs, requires professional installation
Carrier Advantage: Offers comparable efficiency and quiet operation, with greater flexibility in pricing and easier service access through wider installer networks.
Frequently Asked Questions About Carrier Air Conditioners
Considering a Carrier air conditioner? We’ve answered some of the most common questions about Carrier’s warranty, energy efficiency, unit lifespan, and more. Whether you’re exploring your first central AC or comparing brands for an upgrade, this FAQ will help you understand what to expect from a Carrier system.
What kind of warranty does Carrier offer?
Most Carrier air conditioners come with a 10-year limited parts warranty on registered units. The company also offers a 5-year parts, 3-year labor limited warranty.
Are Carrier air conditioners energy efficient?
Yes. Carrier offers several ENERGY STAR–rated models, particularly in its Infinity and Performance series. The highest-end models reach SEER2 ratings of 21.
How long do Carrier AC units last?
With proper installation and regular maintenance, Carrier air conditioners can last 15 to 20 years. The brand is known for long-term durability and reliable performance over time.
Does Carrier offer smart home integration?
Yes. Carrier offers Wi-Fi–enabled thermostats like the Infinity® System Control, which integrates with Amazon Alexa, Apple HomeKit, and other smart home systems. However, thermostats are typically sold separately.
How quiet are Carrier AC units?
Carrier’s Infinity® series includes models designed for ultra-quiet performance, some operating as low as 51 decibels. Quieter operation makes these models ideal for bedrooms, home offices, or noise-sensitive households.
Is professional installation required for Carrier AC units?
Yes. Carrier recommends professional installation by a certified HVAC technician to ensure optimal performance and to maintain warranty eligibility. Improper installation may void certain warranty terms.
Does Carrier offer financing or rebates?
Carrier often partners with local dealers to offer financing options and seasonal rebates. Availability varies by location and product, so check with your installer or Carrier’s website for current promotions.
Should You Choose a Carrier Air Conditioner?
If you’re looking for a reliable, high-performing air conditioning system backed by a trusted name, Carrier is a great option. The brand delivers on efficiency, durability, and comfort, especially in hot or humid climates. The brand is best for homeowners who want long-term performance, excellent warranty coverage, and a premium brand they can count on — even if it means paying a bit more upfront.
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