MobilityWorks Review 2026: Costs, Products, and Service Areas

Overview of MobilityWorks

MobilityWorks is one of the biggest mobility equipment providers in the country, with more than 90 locations in over 30 states. Since 1997, they’ve offered stairlifts, wheelchair ramps, vertical platform lifts, vehicle mobility conversions, and commercial ADA compliance work — all under one roof.

What sets them apart is that they handle both home accessibility upgrades and vehicle conversions. For stairlift installs, MobilityWorks uses Bruno and Harmar, two of the top U.S. brands. They offer free in-home evaluations with no obligation to buy. Prices are higher than what you’ll find with local independent installers, and service quality can depend on your local branch.

Fast facts

• Best for: Homeowners who need both residential and vehicle accessibility solutions from one provider
• Top stairlift model: Bruno Elan SRE-3050
• Stairlift cost installed: $3,200–$9,500+
• Standout feature: Vehicle mobility conversions alongside residential stairlift installation — unique among reviewed providers
• Warranty: 2-year labor, 5-year parts on most models

Why Modernize Recommends MobilityWorks

We recommend MobilityWorks for homeowners who need both home accessibility upgrades and vehicle mobility work. They handle full van conversions, hand controls, wheelchair lifts, and transfer seats. If you want one company that can coordinate both projects, MobilityWorks is simpler than juggling two separate contractors.

If you only need a stairlift, MobilityWorks is still a solid choice. Certified technicians, access to Bruno and Harmar products, and refurbished options make them reliable — especially for curved or tricky staircases, or anyone who needs a heavy-duty model with a higher weight capacity. The free in-home evaluation and extended warranty options are also a plus.

That said, there are real trade-offs to weigh. MobilityWorks costs more than local independent installers, service response times vary by branch, and rural coverage is limited. For a standard straight stairlift, it’s tough to justify the premium — the product is largely the same no matter who installs it. For curved staircases or multi-product projects, the extra cost makes more sense.

Pros and Cons

MobilityWorks Stairlifts

Stairlifts are MobilityWorks’ primary residential product. The company installs straight, curved, outdoor, and standing models through certified technicians, sourcing equipment from Bruno and Harmar. All installations include a post-installation walkthrough and are backed by manufacturer warranties, with extended plans available.

Bruno Elan SRE-3050 — straight stairlift

The Elan is one of the most widely installed straight stairlifts in the U.S. and MobilityWorks’ most common residential installation. It features a slim rail profile, quiet operation, a fold-up seat and footrest, and a 300-pound weight capacity. A foldable lower rail option is available for staircases where the bottom extension would block a doorway.

• Best for: Standard single-flight indoor staircases
• Estimated installed cost: $3,200–$5,000

Bruno Elite CRE-2110 — curved stairlift

The Elite is MobilityWorks’ primary curved stairlift, custom-fabricated for non-standard staircases including those with turns, intermediate landings, and spiral configurations. Custom rail manufacturing adds lead time — expect two to six weeks from order to installation day.

• Best for: Staircases with curves, bends, or multiple landings
• Estimated installed cost: $9,500+

Harmar SL600 Pinnacle — straight stairlift

The Pinnacle uses a gear rack drive system for quieter, more efficient operation than standard chain-drive models. Its slim profile also makes it a good fit for narrow staircases where clearance is tight. It supports up to 350 pounds and runs on battery power during outages — a meaningful advantage in areas with frequent power interruptions.

• Best for: Homeowners prioritizing quiet operation and battery reliability
• Estimated installed cost: $4,000–$6,000

Outdoor Elite — outdoor stairlift

Built for weather exposure with a corrosion-resistant rail, sealed electronics, and marine-grade upholstery. Suitable for front porch steps, deck stairs, and exterior entry staircases. See our guide to outdoor stairlifts for more on what to look for before buying. Plan for more frequent maintenance than indoor models.

• Best for: Exterior staircases and outdoor accessibility
• Estimated installed cost: $3,300–$6,000+

Stairlift Costs at MobilityWorks

MobilityWorks prices include professional installation, post-installation calibration, and warranty coverage. Curved stairlifts cost significantly more than straight models — both because of the custom rail work and the longer wait, typically two to six additional weeks. The price gap between MobilityWorks and local installers is narrowest on curved or complex jobs, where technician experience and manufacturer ties matter most. For a full breakdown of what affects stairlift pricing, see our stairlift cost guide.

Financing is available through select lenders, and most locations offer extended warranty plans covering parts and labor. Refurbished stairlifts are available at many locations — ask during your evaluation whether a unit fits your staircase.

Get Local Prices

Other MobilityWorks Products and Services

Stairlifts are just one piece of what MobilityWorks does. If you need both home modifications and vehicle adaptations, handling everything with one provider is a real advantage.

Vehicle mobility conversions

Most accessibility providers don’t offer vehicle conversions at all. MobilityWorks installs hand controls, wheelchair lifts and tie-downs, transfer seats, and does full van conversions for wheelchair users. If you need both home and vehicle modifications, one team handles everything.

Vertical platform lifts

Vertical platform lifts are the right solution when a stairlift won’t work — typically when the user can’t transfer out of their wheelchair or the entryway isn’t suited for a standard rail. An inclined platform lift is another option for some configurations. Installed costs usually run $8,000–$15,000, depending on size and height.

Wheelchair ramps

Modular or permanent ramps are available for step-free entry. Modular ramps install quickly — often in a single visit — and can be removed or reconfigured if you move.

Transfer aids and ceiling lifts

Some locations offer transfer aids and ceiling lifts for homeowners who need help moving around the house beyond just the stairs. Availability varies by branch, so confirm before you schedule.

ADA services for businesses

Commercial ADA compliance services including wheelchair lifts, ramps, and accessible entryway modifications for businesses and public facilities.

MobilityWorks Service Areas

MobilityWorks has more than 90 locations across the states below. Most are in major metro areas, and rural coverage can be spotty even in states they serve. Confirm your area is covered before scheduling an evaluation.

To find your nearest MobilityWorks location, use the store locator on their website or contact Modernize to connect with trusted local accessibility installers in your area.

Find Local Stairlift Pros

Customer Reviews and Reputation

MobilityWorks gets strong ratings on most review sites, with customers frequently praising technicians, quick service calls, and staff who treat people with care. Most reviews are about vehicle conversions — that’s the larger part of their business. Stairlift-specific reviews are fewer, but consistently positive about installation quality and follow-up.

“From the very first phone call to the completion of my stairlift installation, I found this company to be a pleasure to work with. My representative Trisha came promptly, was extremely knowledgeable and professional. The install was completed within a few days in an extremely professional way. I couldn’t be more pleased with the final result.” — Alyson Bailey, Google Reviewer

“From the first phone call and setting up a repair appointment for our stairlift, to the competent and professional technician that made the repair — every service call means the difference in sleeping in your own bed or getting upstairs to take a shower. The technician tried everything in his power to keep the cost down and provide exceptional service.” — Edward Brown, Google Reviewer

The main complaint is slow service response at some franchise locations — one Yelp reviewer waited two months for a wheelchair lift service call. That kind of delay is a known risk with franchise-model companies, where local branches don’t always match national standards. Before you commit, ask your local MobilityWorks branch directly: How do you handle service calls, and what’s your usual response time? It’s especially important if you rely on the equipment every day.

How MobilityWorks Compares

Not sure MobilityWorks is the right fit? Our stairlift brand reviews cover the full range of national providers and installer networks.

MobilityWorks vs. Leaf Home Safety Solutions

Leaf Home focuses on whole-home safety renovations — grab bars, walk-in tubs, bathroom upgrades, and stairlifts bundled together. MobilityWorks is more specialized in mobility equipment, with stronger stairlift expertise, platform lift options, and vehicle conversions that Leaf Home doesn’t offer. If you mainly want a stairlift and are thinking about bathroom safety too, Leaf Home’s bundled approach may be easier. If you need vehicle modifications or a platform lift alongside your stairlift, MobilityWorks is the stronger fit.

MobilityWorks vs. HomePro Mobility

HomePro Mobility is a regional installer serving nine states across the Southeast and South Central U.S. For basic straight stairlift installs, HomePro often offers faster turnaround and flexible financing. MobilityWorks has broader reach and a wider product range — particularly vehicle conversions, which HomePro doesn’t do. If you’re in HomePro’s service area, get quotes from both and check local Google reviews for each branch before deciding.

MobilityWorks vs. local independent installers

Local independent installers usually charge less — sometimes significantly less on straight stairlifts, where the product is largely the same no matter who installs it. The trade-off is credentials, warranty support, and long-term service reliability. MobilityWorks’ certified technicians and direct manufacturer ties to Bruno and Harmar deliver more consistent quality and better post-install support. That advantage matters most on curved or complex jobs, less so on standard straight models.