On this episode of the Built Better podcast, we’re welcoming General Manager of Benjamín Franklin Plumbing, Kory Kreutzberger, to take a closer look at how Kory went from plumber to general manager, training employees to rise to success, and how to balance both a franchise and brand.

Founded in 2001, Benjamin Franklin Plumbing currently operates more than 250 locations across North America. With an emphasis on customer satisfaction, the company’s highly trained and licensed plumbers offer a full range of plumbing services that meet the highest industry standards including, installation, repair and replacement.

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