Goettl Plumbing Review 2025

An In-Depth Review of Goettl Plumbing Services

Goettl Air Conditioning and Plumbing was founded in 1939 by two brothers in Phoenix, who saw the harsh heat as both a challenge and a business opportunity. Their innovative marketing strategy, which involved driving trucks with air conditioning units to cool down residents, quickly made them a household name. Over time, Goettl expanded beyond air conditioning to offer plumbing, water, and air filtration services. Today, Goettl continues to provide reliable HVAC and plumbing solutions, with a reputation for quality and customer service, as detailed in our comprehensive Goettl plumbing review.

Why We Love Goettl

We love Goettl Plumbing for their long-standing commitment to quality and customer satisfaction. Goettl has built a strong reputation for delivering reliable plumbing services, from quick repairs to complex installations. Their knowledgeable technicians, excellent customer service, and the Smart Sadie maintenance program — offering 24/7 remote monitoring and service discounts — make them stand out in the industry. Whether you’re in need of an emergency fix or regular maintenance, we appreciate Goettl’s focus on reliability, professionalism, and peace of mind for homeowners.

Goettl Plumbing: Pros and Cons

Understanding the pros and cons of any company can help you decide if they are right for you.

Pros

• Maintenance Program: The Smart Sadie programs offers 24/7 remote monitoring, discounts on service calls, and regular maintenance for plumbing and HVAC systems.
• Quick Service: Many customers report that Goettl is very responsive and can often handle the problem right away.
• Financing Options: These options include in-house opportunities to spread out or defer payments, as well as third-party financing through banking partners.

Cons

• Higher Prices: Many homeowners say that their highest quotes came from Goettl, in some cases up to 25% higher than that of other companies.
• Limited Locations: Goettl is only available in the southwest, including locations in California, Arizona, Nevada, and Texas.
• High Pressure Sales Tactics: Though Goettl offers free inspections, that service tends to be followed by a high-pressure sales pitch that can leave customers feeling trapped.

What Goettl Plumbing Offers

Goettl offers a variety of services pertaining to the HVAC side of the business, but the plumbing side is just as robust. Here’s what you can get through Goettl.

General Plumbing Services

Whether you have a backed up toilet, a leaking sink, or something much more serious, general plumbing services include replacing or repairing plumbing fixtures, repairing pipes, installing new plumbing for remodels, and general maintenance. Emergency plumbing services are also available for those times when pipes burst or other serious problems arise.

Sewer and Drain Services

Sometimes those plumbing issues aren’t inside the house — they are outside, and require some heavy equipment to get the job done. Goettl provides sewer repair and maintenance, excavation services, and clearing pipes and drains. Camera inspection and tree root removal are just a few of the other services offered for drains and sewers.

Waterline Services

If the pipes going into your home need to be repaired or replaced, Goettl offers prompt assistance. Leak detection is a robust area of this service, allowing homeowners to catch problems early and avoid the nightmare of a major flood from burst or leaking pipes.

Water Heater Services

Water heaters work very well until they don’t, and then you have a mess on your hands. Goettl offers water heater repair, maintenance, and replacement. They also offer installation of new water heaters, whether tank style or tankless.

How Much Does Goettl Cost?

Since every plumbing job is different, it makes sense that Goettl doesn’t list price ranges on their website. The only way to get a solid quote is through an in-home visit to let one of their professionals evaluate the problem. That being said, many customers have taken to review sites to share their experiences, including those with the cost of plumbing repair and replacement. Here’s a breakdown of some of the costs you can expect from Goettl.

• $80 for a simple drain clearing
• $150 to $1,000 for an indoor pipe leak repair
• $150 to $350 for replacing a P-trap
• $100 to $600 for toilet clearing and repair
• $150 to $1,000 for water heater repair

Financing options, special discounts and coupons, and payment plans are available. For example, a common coupon offered by Goettl is a water heater rejuvenation and complimentary inspection for $89. You can also waive the service fee for a plumbing system repair.

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Factors Affecting Cost

What helps determine that bottom line for plumbing services from Goettl? These factors play a role.

• Location: Where you live makes a big difference in the bottom line. Someone who needs work done in Texas might find it much cheaper than someone who needs the same work completed in California. Look into the local labor costs in your area to get a good idea of what hiring Goettl might cost.
• Emergency Services: In most cases, emergency services cost more than scheduled appointments. However, sometimes emergency services can’t be avoided — sometimes pipes give up in the middle of the night!
• Severity of the Problem: The more complex the problem, the more it will cost to fix it. In addition, there could be further problems that don’t fall under Goettl’s services — an example is water damage that has permeated the flooring and drywall. Though Goettl can assist you with ensuring the leak has stopped and the pipes are in good condition, you might have to hire a restoration specialist to handle replacement of the damaged materials nearby.
• Status in the Maintenance Program: Those who choose to get annual maintenance through Goettl will enjoy discounts when things go awry with their plumbing or other systems under their service purview.

Benefits of Choosing Goettl Plumbing

With so many options to choose from in the plumbing and air conditioning space, why does Goettl seem like a great bet?

• Knowledgeable Pros: The technicians who come to your home have been well-trained and are prepared to deliver the service you need.
• Excellent Customer Service: From the time you call to the moment the job is complete (and the cleanup is done!) you can easily get in touch with customer service, who keeps you updated on what to expect and when.
• Preparation Mentality: The trucks are loaded with everything a technician might need to handle the problem they have come to remedy.
• SADIE Steps of Service: This unique program ensures excellent communication, kindness, and expertise for every job.
• Family Business: Goettl began as a family business and still operates that way, with the goal of improving the lives of their customers.
• Clear Expectations: From the very start, you will receive detailed documentation. The work is often peer-inspected to ensure it is absolutely correct. And the installation of your new appliances, repair of the pipes, and anything else offered by Goettl is backed by the expertise of seasoned professionals.

Goettl vs the Competitors

Goettl operates in a competitive plumbing space, where several top plumbing companies offer a variety of plumbing solutions. While each brand brings unique strengths, Goettl stands out for its specialized services, comprehensive maintenance programs, and strong customer satisfaction. Below, we compare Goettl with other leading plumbing companies, highlighting how they match up in key areas.

Goettl vs. Benjamin Franklin Plumbing

Available in 33 states, Benjamin Franklin Plumbing has a wider reach than Goettl but provides many of the same services. The prices are comparable for locations. Goettl offers a strong maintenance program that overshadows that of Benjamin Franklin Plumbing, However, Benjamin Franklin Plumbing does have a punctuality guarantee, a rarity in the business.

Goettl vs. Mr. Rooter Plumbing

Up-front pricing is a strength for Mr. Rooter Plumbing — however, that pricing can be pretty steep. Though Mr. Rooter offers a wider range of services than Goettl, there is something to be said for a company that has perfected their work on fewer offerings. That being said, if you’re looking for something more than plumbing and air conditioning, Mr. Rooter offers work on septic tanks and even remodeling services.

Goettl vs. RooterMan

As one of the larger plumbing companies with over 700 locations in the U.S. and Canada, the reach of RooterMan is much greater than that of most of the competition. The use of live phone representatives ensures you get what you need quickly without having to wait for AI to handle the issue. Pricing varies by location but many report that the final invoice is rather steep.

Is Goettl Right for Me?

If you live in one of the four states serviced by Goettl, you’re in luck — they offer a comprehensive range of services that extend beyond plumbing, including HVAC solutions, air filtration, and more. With Goettl’s whole-house maintenance plan, you can ensure that your home remains comfortable and safe year-round, even when you’re not there. This program not only provides peace of mind but also offers valuable discounts on repairs and services, helping you save money when unexpected issues arise. Whether you’re in need of plumbing repairs, regular maintenance, or energy-efficient HVAC systems, Goettl’s experienced professionals are equipped to handle all of your home service needs with top-notch expertise and customer care.

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