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Plumbing
Average Cost: $80 - $1,000
Here’s an in-depth review of Goettl Air Conditioning and Plumbing, including services, pricing, real customer feedback, and how it compares to other providers.
Our Verdict: Goettl is a good option for homeowners who want fast response times, a whole-home maintenance plan, and the convenience of remote monitoring — but it may not be the best fit if you want the lowest price every time or you live outside its Southwestern service area.
Founded in 1939 in Phoenix, Goettl has expanded from cooling into heating, indoor air quality, and full-service plumbing, serving homeowners across Arizona, California, Nevada, and Texas. The company’s core services include plumbing (repairs, replacements, water heaters, sewer and drain), heating and cooling, and indoor air quality.
| Best For | Top Plumbing Service | Cost Installed (Plumbing) | Standout Feature | Warranty/Guarantee |
|---|---|---|---|---|
| Whole-Home Care With Proactive Maintenance | Water heater replacement and/or repair | $80 to $1,000 (service-dependent, labor included) | Smart Sadie maintenance membership with app-based system monitoring | Varies by location |
Notes: Smart Sadie is a monthly membership (home maintenance program) that pairs scheduled tune-ups with remote sensors to identify issues early.
Goettl blends traditional plumbing service with modern tools. Trucks are stocked for same-day fixes, and the Smart Sadie membership provides 24/7 app alerts and discounts that can help lower surprise costs. For busy households, that combination can mean faster repairs and fewer emergencies.
Understanding the pros and cons can help you decide if Goettl is right for your home and budget.
Goettl’s plumbing services cover everyday fixes and major repairs, with options to add proactive maintenance for peace of mind.
Goettl receives mixed reviews. Many customers praise fast response and friendly, knowledgeable technicians, while some review sites show mixed experiences about pricing, appointment cancellations, and sales pressure. As with any home service provider, experiences vary by location and technician. See reviews from Goettl customers below.
“I heard jack hammering in my pipes and called Goettl and got a next day appointment. They said my water pressure was to high and that I needed a water turn off valve to lower my water pressure. It was expensive but worth it. My house is 50 years old and stuff needed to be done so pipes don’t burst. We had a nice polite service provider named Zack do the work same day. He showed up on time and was personable. He worked in the scorching sun and got the job done in a timely manner. I would recommend Goettl for plumbing issues.” – Yelp review
“Our appointment for flushing our water heater was verified the day before, and our plumber, Brandon Tennant, notified us when he was on his way. He is a very courteous young guy and very knowledgeable. He advised us what we needed to be aware of for repair in the future and left the area he was working in nice and tidy. We were very happy with the service.” – Yelp review
Pricing depends on your home, location, and the scope of work. These figures reflect recent homeowner reports and Modernize research.
Look for limited-time offers, such as a waived diagnostic fee with a completed repair, or a water heater rejuvenation and inspection for $89. Financing options may be available through Goettl and partners.
Prices vary depending on location and local labor rates, emergency versus scheduled visits, severity and scope of the problem, and membership status (Smart Sadie discounts).
Goettl competes with several national and regional brands. Here’s how it stacks up on reach, programs, and price transparency.
Plumbing timelines and costs vary by home layout, pipe material, access, and whether water damage has spread to surrounding finishes.
Goettl advertises same-day service in many areas, with trucks stocked to complete most repairs in one visit. Availability varies by location.
It’s a monthly whole-home maintenance program that uses connected sensors and the Goettl app to monitor system health, send alerts, and schedule maintenance. Members also get discounts and priority service.
Goettl lists a satisfaction guarantee on work. Ask your local branch for written warranty terms on parts and labor before authorizing work.
Competitors such as Mr. Rooter market upfront pricing, while Goettl often runs promotions that waive the diagnostic fee with a completed repair. Always request an itemized, written estimate and confirm promo eligibility.
Goettl is best for homeowners in the Southwest who want quick scheduling, a technology-assisted maintenance plan, and the reassurance of a long-standing brand. Expect professional service and clear documentation, with potential savings if you are a Smart Sadie member or take advantage of current coupons. If you prioritize the absolute lowest bid or live outside Goettl’s footprint, compare two to three local quotes before deciding.
Looking for more than just one review? The Modernize Review Hub brings together detailed insights on window brands, installers, and products all in one place. It’s the easiest way to compare your options side by side and get a clearer picture of what will work best for your home.
Read real homeowner reviews, explore qualifications, and view promotions. Modernize makes it easy to browse professionals and find one that will be perfect for your project.
