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Plumbing

AO Smith Review 2025: Reliable Water Heating Solutions for Every Home

Modernize Rating: 4.5/5

Average Cost: $700 - $3,500

Here’s an in-depth review of AO Smith water heaters, including top models, pricing, customer feedback, and how the brand compares to competitors.

Our Verdict: AO Smith is a strong choice for homeowners seeking reliable, energy-efficient water heaters with advanced features. With a wide range of tank, tankless, hybrid, and heat pump options, the brand suits both budget-conscious households and those willing to invest in premium systems. However, higher upfront costs and complex installations may make other brands more attractive for those prioritizing lower initial expenses.

The Modernize Mission

Modernize maintains homeowner-first editorial integrity, meaning we accept no commissions and no partner links for this review. Our reviews are thoroughly fact-checked by our home improvement experts. Ratings are determined by a sophisticated algorithm to rate brands, including analyses of products, materials, quality, costs, sizes, durability, energy efficiency, and warranties.

Getting to Know AO Smith

AO Smith has been a leader in water heating technology for more than 150 years. Founded in 1874, the company shifted focus to water heaters in the 1930s and has since become a trusted global manufacturer.

Today, AO Smith produces a wide range of models, from traditional gas and electric tanks to advanced hybrid and tankless systems. Known for energy efficiency, innovative features, and durable construction, AO Smith is recognized as one of the top names in residential and commercial water heating.

AO Smith Fast Facts
Best ForTop ModelCost InstalledStandout FeatureWarranty
Energy EfficiencyVoltex Hybrid Electric$2,500 to $4,500+Hybrid heat pump technology6 to 12 years depending on model

Why We Love AO Smith

At Modernize, we appreciate AO Smith for its balance of durability, efficiency, and variety. The company offers everything from budget-friendly electric models to cutting-edge hybrid and tankless systems, giving homeowners flexibility to choose a unit that fits their needs.

We also value AO Smith’s emphasis on long-term savings through energy efficiency. Many models are ENERGY STAR® certified, and some qualify for rebates and incentives, making them a smart investment for reducing utility costs over time.

Pros and Cons of AO Smith Water Heaters

AO Smith water heaters come with a mix of advantages and potential drawbacks. Here’s a closer look:

Pros

  • Wide range of models (gas, electric, tankless, hybrid, and heat pump)
  • Energy-efficient units, many with ENERGY STAR® certification
  • Advanced technology like Wi-Fi monitoring on select models
  • Durable construction with warranties from 6 to 12 years
  • Eligible for rebates and incentives in many regions

Cons

  • Higher upfront costs than some competitors, especially for hybrid and tankless models
  • Installation can be complex and add significant cost
  • Some reports of shorter lifespans for electric models compared to gas

AO Smith Logo

What AO Smith Offers

AO Smith’s product lineup includes multiple water heating options designed for different budgets and household needs:

  • Gas Tank Water Heaters: Reliable and affordable, available in sizes from 40 to 75 gallons.

Gas Water Heater

  • Electric Tank Water Heaters: Lower upfront costs but higher lifetime energy use.

Electric Water Heater Cost

  • Tankless Water Heaters: On-demand hot water and space-saving design, available in gas and electric models.
  • Hybrid / Heat Pump Water Heaters: Energy-efficient models that use ambient air to heat water, offering substantial long-term savings.
  • Premium Condensing Gas Units: Ultra-efficient systems designed for large homes or high-demand applications.

Top Products From AO Smith

AO Smith’s most popular water heaters showcase its range of technologies and price points:

ProLine® Gas Water Heater

  • Key Features: 40 to 75 gallon sizes, ENERGY STAR® models available, reliable performance.
  • Pros: Affordable, widely available, strong warranty options.
  • Cons: Higher operating costs than electric in some regions.
  • Cost: $800 to $2,500 installed.
  • Why It Stands Out: A dependable and versatile choice for most households.
  • Learn More: Gas Water Heater Guide

ProLine® XE Electric Water Heater

  • Key Features: 30 to 55 gallon sizes, advanced safety features, budget-friendly upfront cost.
  • Pros: Lower purchase price, simple installation, available nationwide.
  • Cons: Higher long-term energy costs.
  • Cost: $700 to $1,800 installed.
  • Why It Stands Out: A good fit for small to medium homes seeking a straightforward electric option.
  • Learn More: Electric Water Heater Guide

Voltex® Hybrid Electric Heat Pump

  • Key Features: Heat pump technology, Wi-Fi monitoring, ENERGY STAR® certified.
  • Pros: Exceptional energy savings, smart features, rebate eligible.
  • Cons: Higher upfront cost, requires space and ventilation.
  • Cost: $2,500 to $4,500+ installed.
  • Why It Stands Out: One of the most efficient models on the market, designed for long-term savings.

Tankless Adapt™ Series (Gas or Electric)

  • Key Features: Endless hot water, compact design, optional Wi-Fi monitoring.
  • Pros: Saves space, energy-efficient, great for large households with high demand.
  • Cons: Installation can be complex and costly.
  • Cost: $1,200 to $5,500+ installed.
  • Why It Stands Out: Ideal for families that need continuous hot water without a bulky tank.
  • Learn More: Tankless Water Heater Guide & our list of Best Tankless Water Heaters

Baby getting a sink bath in a white kitchen

Customer Reviews and Ratings

Homeowners share a wide range of experiences with AO Smith water heaters. Many point to reliable performance, steady hot water supply, and the convenience of professional installation as reasons they trust the brand. At the same time, some reviews mention challenges such as shorter lifespans on certain electric units, isolated issues with leaks, or mixed experiences with customer service. Gas models tend to earn stronger praise for durability, while electric units receive more varied feedback. Here’s a closer look at what real customers are saying.

“2nd AO Smith heater in my home, first was 14 years old and only changed out due to updating of homes heating plant. Have used AO Smith for over 40 years, propane, natural gas & electric, in my homes and have NEVER had a issue. Quality products which is why you see farmers with AO Smith Silo’s.” — Lowes Review

“I have an AO Smith in my house that is pushing 30 years old and still works perfectly” — Reddit Review

“I had a water heater from a different brand that lasted 17 years without any issues. Three years ago, my contractor installed an AO Smith water heater, and unfortunately, it broke down already. While I appreciate that the unit was still under warranty and AO Smith provided a replacement, I was surprised to learn that the company does not cover the replacement costs, which came to $500. This raises a serious concern for me—if this new unit breaks again in a few years, I’ll be forced to pay another $500 out of pocket. That’s not acceptable, especially given the reliability I experienced with my previous water heater. It makes me question the quality and longevity of AO Smith products.” — Consumer Affairs Review

How Much Do AO Smith Water Heaters Cost?

The cost of an AO Smith water heater depends on the type, size, efficiency rating, and installation complexity. On average, most homeowners pay between $700 and $3,500 total, including both the unit and professional installation. Entry-level electric tank models start as low as $300 for the heater alone, while high-capacity or hybrid heat pump units can exceed $3,000 before labor. Tankless systems have the widest range, running from $600 for basic electric units up to $5,500+ installed for advanced gas models with complex venting.

AO Smith Water Heater Costs by Type

AO Smith Cost by Type
TypeUnit Cost Range*Installed / Total Cost Range**Notes
Gas (tank)$400 to $1,800$800 to $2,50040 to 75 gallon units; high-efficiency models near top of range.
Electric (tank)$300 to $900$700 to $1,80030 to 55 gallon units; lower upfront cost but higher lifetime energy costs.
Tankless (gas/electric)$600 to $3,500$1,200 to $5,500+Wide range due to fuel type, flow rate, and venting requirements.
Heat Pump / Hybrid$1,500 to $3,000+$2,500 to $4,500+Includes Signature and Voltex hybrid lines; 80-gallon smart models around $2,800 unit-only.
Premium Condensing (gas)$2,000 to $4,500$3,500 to $7,500+Specialized, ultra-efficient units; not typical for most homeowners.

* Unit cost = water heater only
** Installed = unit + labor, permits, venting, and materials

AO Smith Water Heater Costs by Region

AO Smith Cost by Region
RegionTypical Installed RangeNotes
Northeast$1,200 to $4,500Higher labor and permit costs; older housing may require retrofits.
Midwest$900 to $3,500Moderate labor rates; gas models widely available and cost-effective.
South$800 to $3,200Lower labor costs; electric heaters more common in some areas.
West Coast$1,500 to $5,000+High labor and permit fees; stricter efficiency standards drive up costs.
Mountain States$1,000 to $3,800Installation varies by rural vs. metro; propane tankless common in off-grid areas.

AO Smith Water Heater Costs by Home Size

AO Smith Cost by Home Size
Home SizeRecommended SystemAverage Installed CostNotes
Apartment / Condo (1–2 people)Electric Tank (30–40 gal)$700 to $1,500Compact, affordable, best for light usage.
Small Home (2–3 people)Gas Tank (40–50 gal) or Electric Tank (40–55 gal)$1,000 to $2,000Reliable, cost-effective, fits typical small households.
Medium Home (3–5 people)Gas Tank (50–75 gal) or Hybrid Heat Pump$1,800 to $3,500Hybrid offers energy savings; gas provides strong recovery rates.
Large Home (5+ people)Gas Tankless or High-Capacity Tank (75+ gal)$3,000 to $5,500+Tankless ensures continuous hot water; tank requires larger footprint.
Luxury / High Demand HouseholdPremium Condensing Gas or Hybrid Heat Pump (80 gal)$4,000 to $7,500+Best for households with multiple bathrooms and high usage needs.

AO Smith Installed Cost Breakdown

AO Smith Cost Breakdown
Cost ComponentTypical Share of TotalExample ($2,000 install)
Unit (heater)50% to 70%$1,000 to $1,400
Labor25% to 40%$500 to $800
Permits, venting, extras5% to 15%$100 to $300

Factors That Affect Costs

  • Type and size of water heater
  • Fuel source (gas vs. electric vs. hybrid)
  • Installation complexity and retrofits
  • Efficiency rating and smart features
  • Regional labor and permit costs

Rebates and Incentives

Many AO Smith models qualify for federal tax credits, utility rebates, or state incentives. Hybrid heat pump units and ENERGY STAR® certified systems are especially likely to be eligible. These rebates can save homeowners hundreds of dollars, helping offset higher upfront costs.

How AO Smith Compares to Other Providers

Homeowners often compare AO Smith to other leading tankless and tank water heater brands. While competitors may offer lower upfront pricing or simpler installation, AO Smith stands out for its advanced technology, wide product range, and consistent reliability.

Rheem vs. AO Smith

  • Cost Range: $400 to $2,300 installed (Rheem) vs. $700 to $7,500+ installed (AO Smith)
  • Pros (Rheem): Budget-friendly entry-level options, widely available at retailers, warranties up to 15 years on some models.
  • Cons (Rheem): Less variety in advanced models, customer service varies.
  • What Sets AO Smith Apart: AO Smith offers broader product lines, more hybrid and high-efficiency options, and advanced smart technology.

Explore Our Rheem Review

Bradford White vs. AO Smith

  • Cost Range: $800 to $8,000 installed (Bradford White) vs. $700 to $7,500+ installed (AO Smith)
  • Pros (Bradford White): Durable, reliable units; strong reputation among contractors.
  • Cons (Bradford White): Limited tankless and hybrid options, often sold only through contractors.
  • What Sets AO Smith Apart: AO Smith offers more innovation with Wi-Fi monitoring, hybrid models, and ENERGY STAR® certification across a wider product line.

GE vs. AO Smith

  • Cost Range: $500 to $1,200 installed (GE) vs. $700 to $7,500+ installed (AO Smith)
  • Pros (GE): Affordable, widely available, good brand recognition.
  • Cons (GE): Fewer high-efficiency or advanced models, shorter warranties.
  • What Sets AO Smith Apart: AO Smith provides more premium, long-lasting options with strong warranties and better energy savings.

Frequently Asked Questions About AO Smith

Buying a water heater is a major investment, and it’s normal for homeowners to have questions about cost, installation, warranties, and maintenance. To help you make an informed decision, we’ve gathered answers to the most common questions about AO Smith water heaters, covering everything from efficiency and lifespan to available rebates.

How much does an AO Smith water heater cost?

Most AO Smith water heaters cost between $700 and $3,500 installed, though prices vary based on type, size, and efficiency. Tankless models can reach $5,500+ installed, while hybrid heat pumps often cost $2,500 to $4,500+.

Can I install an AO Smith water heater myself?

DIY installation is not recommended. AO Smith units often require professional installation to meet local codes, ensure proper venting, and protect warranty coverage. Complex systems like tankless and hybrid models especially require professional setup.

Does AO Smith offer ENERGY STAR® water heaters?

Yes. Many AO Smith models, including gas, electric, hybrid, and tankless systems, carry ENERGY STAR® certification. These units are designed to reduce energy use and may qualify for rebates or tax credits.

How long does an AO Smith water heater last?

With proper maintenance, most AO Smith water heaters last 10 to 15 years. Hybrid and high-efficiency models may last longer, while standard electric models sometimes have shorter lifespans.

What warranties does AO Smith provide?

AO Smith warranties vary by model, typically ranging from 6 to 12 years. Some premium models offer extended coverage for tanks and parts. Always review warranty details with your installer.

Are rebates available for AO Smith water heaters?

Yes. Hybrid heat pumps and ENERGY STAR® certified models often qualify for federal tax credits and local utility rebates, which can reduce upfront costs by several hundred dollars.

Final Verdict: Should You Choose AO Smith?

AO Smith is a top-tier water heater brand offering durable, energy-efficient, and innovative products across a wide range of models. It is an excellent choice for homeowners willing to invest in long-term performance and savings.

While installation and upfront costs can be higher than some competitors, the brand’s reliability, strong warranties, and rebate-eligible options make it a smart investment. If you’re seeking advanced features, efficiency, and lasting value, AO Smith is worth considering.

Looking beyond AO Smith? The Modernize Review Hub gives you a clear look at other water heater brands as well as alternative water treatment options like water softeners, whole-home filtration, and reverse osmosis, so you can make the right choice for your home.

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