What is Connect by Modernize?
Connect is an automated text messaging platform tailored for seamless communication with customers about their home project needs, aligning with their individual preferences. It particularly excels in speeding up exchanges with those who favor text as their communication channel.
With our solution, you can easily engage with leads across multiple channels, including email, and SMS, and track the success of your campaigns in real-time.
Key Benefits of Connect
Say goodbye to the headaches and frustration of managing multiple marketing tools. Try Connect today and experience the benefits of a streamlined, effective lead nurturing texting.
Learn More.
-
Personalized Engagement
With our solution, you can create highly personalized marketing campaigns that speak directly to your homeowners' needs and interests, helping to build trust and deepen your relationships. -
Increased Efficiency
With our omnichannel marketing solution you can automate repetitive tasks and streamline your lead nurturing process, freeing up time and resources to focus on what really matters — growing your business.
Elevate Your Lead Nurturing
Embark on a journey of efficient lead engagement — watch this video to discover how Connect, our powerful automated omnichannel marketing solution, transforms the way you connect with your homeowner leads.
Connect Concierge
Increase Calls, Appointments, and Sales
Connect’s Managed Service Program provides trained operators that will manage your SMS conversations with homeowners. Every message is addressed in a timely and effective manner, resulting in increased inbound calls, appointments, and sales.
Benefits of Concierge
-
Amplified Homeowner Experience
Give your leads the best possible experience by speaking to them in their preferred medium. Build trust through an engaging and transparent SMS conversation. -
Lead Quality Assessment
Your dedicated agent will track the sentiment of every Modernize lead, providing you with one-of-a-kind, quality feedback. -
Dedicated Agent
Using a script that is custom to your sales flow, your dedicated agent focuses on qualifying your lead, gathering basic information, and assisting homeowners with appointment setting.
Success Story
Real Results, Real Impact
“Engagement rates more than doubled, from 15% to 32% ...”
Danielle Bourgeois, call center manager at CalBear Construction Inc., increased engagement by shifting from traditional telephone-based lead handling to utilizing Connect. This transition significantly improved their lead response by enabling swift communication through text messages.
