
Home Warranty
Average Cost: $40 - $60
Here’s an in-depth review of First Premier Home Warranty, including its services, pricing, customer experiences, and how it compares to other providers. Whether you’re a homeowner looking for protection against unexpected appliance breakdowns or a first-time buyer considering home warranty plans, this review will help you understand what First Premier Home Warranty offers.
Our Verdict: First Premier Home Warranty is a good option for homeowners seeking comprehensive coverage at an affordable price, but it may not be ideal for those who need more customization or advanced features in their home protection plans.
Founded in 2020 and headquartered in Brooklyn, New York, First Premier Home Warranty is a relatively new player in the industry, offering affordable coverage for essential household systems and appliances. The company aims to provide budget-friendly protection and peace of mind to homeowners across the country. This First Premier Home Warranty review explores the company’s nationwide service footprint and core offerings, which include plans covering HVAC, plumbing, electrical systems, and major appliances like refrigerators and washers. Their plans cater to both individual homeowners and real estate professionals.
Best For | Top Plan | Cost Installed | Standout Feature | Warranty |
---|---|---|---|---|
Budget-Conscious Homeowners | Premier Plan | $300 to $600/year depending on plan and location | Low service fees and same-day claim processing | 12-month coverage with renewable annual terms |
At Modernize, we recommend First Premier Home Warranty because of its affordable pricing and responsive customer service team. We’ve seen that many homeowners appreciate the quick claims processing (often within just 24 hours) which adds real value when dealing with urgent repairs.
In our First Premier Home Warranty review, what stood out most was how easy the company makes it to submit a claim and get help fast. The flexible payment plans and low monthly costs also make this provider an accessible option for homeowners, particularly those with aging systems or appliances who want reliable, budget-conscious protection.
Before you decide if this provider is right for you, it’s important to weigh both the strengths and limitations. This First Premier Home Warranty review found that the company offers dependable service for a great price, but it’s not without its drawbacks. Here’s a closer look at what to consider before signing up.
First Premier offers two main plans: the Premier Plan and the Platinum Plan. The Premier Plan covers major appliances like ovens, dishwashers, and refrigerators, making it ideal for homeowners focused on kitchen and laundry essentials. The Platinum Plan expands that coverage to include major home systems such as HVAC, plumbing, electrical, and water heaters — providing more comprehensive protection for the entire household. Both plans include access to a 24/7 claims hotline and a network of licensed service professionals.
Customer feedback for First Premier Home Warranty is mixed but leans positive. While the company is not currently accredited by the Better Business Bureau (BBB), it maintains a B- rating, which reflects both customer experiences and how the company responds to complaints. This rating is not uncommon for newer providers in the home warranty space and can be viewed as a neutral indicator of developing reputation. Many customers highlight the prompt customer service and affordability of plans. However, some negative reviews note issues with coverage exclusions and denied claims.
“As a first-time homeowner, I wanted to make sure I had a safety net for unexpected repairs, and First Premier Home Warranty has been the perfect choice. Over the past year, they’ve helped me with two major issues: a leaky plumbing system and a broken refrigerator. Both times, their claims process was quick and easy, and the technicians they sent were highly skilled. If you’re looking for reliable home insurance coverage, First Premier Home Warranty is the way to go.” – Verified Reviewer
“First Premier Home Warranty offers a cost-effective solution for homeowners. Their affordable plans cover all of my essential appliances and systems, and I’ve saved a lot of money on repairs. I highly recommend their service to anyone looking for reliable and affordable home protection.” – Verified Reviewer
Customers can choose between monthly and annual payment structures based on their budget and commitment preferences. While monthly plans offer flexibility, those who opt for annual plans can lock in coverage for a full year and save over $100 compared to monthly rates.
First Premier Home Warranty also charges a standard $75 service fee per technician visit, which falls on the lower end of service call costs across the home warranty industry.
Plan Name | Cost Estimate | What's Covered |
---|---|---|
Premier Plan | $379+/year or $43+/month | Kitchen and laundry appliances (oven, fridge, washer, dryer, etc.) |
Platinum Plan | $400 to $500/year or $50+/month | Everything in Premier Plan + HVAC, plumbing, electrical, water heaters |
To help homeowners personalize their protection, First Premier also offers a range of optional add-ons. These include coverage for less common but critical features like sump pumps, septic systems, pools/spas, roof leaks, and central vacuums. This flexibility is particularly helpful for homeowners with unique property setups or additional equipment not typically covered in standard warranty plans.
Add-On Coverage | Additional Cost (Annual) | Description |
---|---|---|
Pool/Spa Equipment | ~$35 to $50 | Mechanical parts for pools or spas |
Sump Pump | ~$30 to $45 | Repair or replacement of sump pump systems |
Septic System | ~$30 to $50 | Coverage for septic tank and related components |
Roof Leak Coverage | ~$25 to $40 | Covers limited roof leak repairs |
Central Vacuum | ~$25 to $40 | Covers built-in vacuum systems |
When compared to other leading home warranty providers, First Premier holds its own with competitive pricing and fast service. Key competitors include Choice Home Warranty, American Home Shield, and 2-10 Home Buyers Warranty. In terms of pricing, First Premier tends to be more affordable across both appliance-only and full-coverage plans. Service speed is generally on par with larger providers, with most claims addressed within 24 to 48 hours.
While First Premier offers solid core coverage, it has slightly fewer customization options and lacks some of the advanced customer service tools like mobile apps or online dashboards that top-tier competitors may provide. That said, its simplicity and value make it a strong choice for homeowners who want essential protection without overpaying.
First Premier’s greatest strength is affordability without sacrificing core coverage. For homeowners looking for basic protection at a low cost, it stands out.
First Premier Home Warranty is a solid choice for homeowners who want to protect their home systems and appliances at an affordable rate. Below are common questions from potential customers.
First Premier offers a renewable 12-month home warranty that covers repairs and replacements for common home systems and appliances, such as HVAC, electrical, plumbing, and major appliances. This coverage is designed to offer peace of mind and financial protection against unexpected breakdowns, especially for homeowners with aging systems. The warranty can be renewed annually, and customers have the flexibility to choose from a variety of plans and add-ons to fit their home’s unique needs.
In general, customers should expect to pay a $75 service fee for each service call made under their plan. This fee helps cover the cost of sending a licensed technician to assess and address the issue. It’s worth noting that this amount is on the lower end of typical service fees in the industry, making it a cost-effective benefit for many homeowners. However, like most home warranty providers, First Premier’s plans do come with some exclusions and limitations, particularly regarding pre-existing conditions and improper maintenance. It’s important to read through the contract details carefully to understand what is and isn’t covered.
Claims can be submitted 24/7 via phone or through the company’s online portal, giving homeowners flexible access whenever an issue arises. Many users report that representatives are easy to reach and that response times are impressively fast, with some claims addressed within a single day. The combination of convenience and speed makes First Premier’s claims process one of its stronger features, particularly for homeowners facing urgent repairs.
First Premier Home Warranty offers a good value for homeowners who want essential protection without paying a premium. The low annual cost, modest service fee, and fast claims response make it especially attractive for those with older systems or a tighter budget. While it may lack some of the advanced digital tools offered by larger providers, its overall affordability and straightforward coverage structure make it a practical investment for many homeowners.
First Premier Home Warranty offers solid coverage at an accessible price point, making it a compelling option for budget-conscious homeowners. The combination of low annual fees, quick claims response, and a modest $75 service fee creates dependable protection that doesn’t strain household finances. It’s especially appealing to first-time home warranty buyers or those with older appliances and systems who want basic, effective coverage.
While the company lacks some of the premium tools and customization options of more established competitors, it delivers where it matters most: speed, affordability, and simplicity. For homeowners looking for peace of mind without the high costs or complex plans, First Premier is a smart and practical choice.
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