Contractor Resources

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How To Stay Connected With Past Customers

Just because a project is complete does not mean that your relationship needs to end with your customer. When you maintain strong relationships with each homeowner you have completed a project with, it builds a pipeline of repeat customers and homeowner referrals in the home improvement industry. These long-term relationships are vital to helping your business thrive in the future.  When following up with homeowners, it is easy to let the finished…

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Increase Homeowner Satisfaction With Better Communication

Home renovations are personal and intensive, which is why homeowners and remodelers must maintain excellent communication through every stage of the project. As with other specialties in the industry, interior remodelers need to understand the best practices for communicating with homeowners. How are you keeping the lines of communication open before, during, and after each project?  Since many homeowners do not consider the best methods to communicate with their remodelers, it is…

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Art of The Follow-up: What To Do After the Estimate

Now that you finished the initial meeting with a homeowner, what is your next step to ensure you close the deal? Providing the project estimate is hopefully the beginning of a business relationship, but your sale’s success always depends on your follow-up strategies.   The truth is that persistence is a critical factor that will help you win the job and gain the homeowner’s trust. Gaining…

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Follow-up Strategies for Contractors: Emailing in 2021

When you are working to improve communication for your home renovation business, there is no one-size-fits-all solution for every customer. Ideally, you need multiple points of contact to maintain open communication through text, phone calls, and emails.  Though calling homeowners is great for establishing personal connections, 80 percent of phone calls go to voicemail, thereby hindering your chances of establishing a connection. However, phone calls are not the only way to develop personal relationships. Emailing homeowners continue to be an effective way…

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How To Organically Rank Your Flooring Business on Google

You are ready to position your flooring business for record-breaking growth this year. The question is: what is the most efficient way to connect with homeowners who need your services? With various marketing strategies available, you must understand the best way to maximize your budget and bring in the leads who are ready to buy.  Instead of paying for every click that comes…

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Establishing Great Communication Within Your Team

Communication and team performance go hand-in-hand in the workplace. When you have a solid communication strategy in place, it builds a foundation that includes strong company culture, a friendly work environment, and smooth systems that propel the company forward.  It’s no secret that effective team communication is an essential factor in the success of a business.  To have a successful business, it is imperative that you establish an…