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When to Call an HVAC Tech

Learn when to call an HVAC technician for your system's needs. Our guide helps identify key signs and scenarios for professional assistance.

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While many of us take pride in tackling home maintenance tasks, there are times when the complexities of our HVAC systems go beyond the realm of DIY and require professional expertise. Knowing when to call in an HVAC technician is as crucial as understanding basic upkeep. Is your system making unusual noises or failing to heat or cool effectively? This guide helps you identify the signs that signal the need for a professional’s touch. We’ll navigate through the scenarios, from persistent mechanical quirks to efficiency concerns, helping you decipher when it’s time to step back and seek expert assistance for your HVAC system.

When to Call an HVAC Tech

1. You Celebrate the New Year

Your HVAC system deserves the “spa treatment” at least once every year. A technician can check the refrigerant charge level, identify leaks, correct faulty wiring, measure system efficiency, and so forth. Your job is to be Cinderella and just clean.

Technician servicing heating boiler

2. It Doesn’t Work

Did you expect a more technical answer, like when a defective solenoid coil causes a malfunctioning reversing valve? The whole point of an HVAC technician is so you don’t have to learn how to spell solenoid, much less troubleshoot one.

According to Hannabery HVAC, the following problems should be immediately rectified by a trained professional:

  • A heat pump stuck in “Defrost Mode.”
  • A boiler in a flooded basement.
  • An indoor fan that keeps running.
  • An outdoor unit making bizarre, loud noises.
  • A water leak at an indoor unit.
  • An outdoor unit that won’t shut off until you manually trip the circuit breaker.
  • A pilot light that won’t stay lit.
  • An oil burner that keeps tripping the reset button.

A bad thermostat, an old compressor, blown fuse, defective humidistat, blocked oil filter, bad reversing valve — these are component issues, not mere maintenance problems, and they require professional diagnostics and replacement. Any issues that cannot be seen with the naked eye usually require technical servicing.

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3. The Internet Comes up Empty

Not even Wikipedia can supplant 2-5 years of formal education or apprenticeship instruction.

4. It’s Extremely Cold or Hot Outside

Nobody wants to replace a faulty expansion valve on a frosted air conditioner during a 104-degree Fahrenheit summer afternoon. This is when you can just pay someone else to be uncomfortable in your stead.

5. You Renovate Your Home

HVAC technicians bring education, experience, and fire-flinging power tools to the table. Without proper advice when designing an HVAC system extension, you might purchase oversized equipment or accidentally recirculate flue gases.

HVAC techs and contractors often offer heat-loss and energy-efficiency calculations. These numbers help you decide whether to re-insulate the attic, which SEER rating of air conditioner you need, or how to size the ductwork for your two-room addition.

You’re not on your own. Contact an HVAC technician.

Find the Right Contractor for Your HVAC Project

Whether you’re ready to begin your project now or need some expert advice, our network of contractors are here to help. With a few simple questions, we’ll find the best local professionals for you

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About Us

Welcome to Homeowner Resources! We are the Modernize blog. Modernize pairs more than 3 million homeowners a year with pre-vetted contractors in their area. This blog started because we believe homeowners should know everything about their homes, from how their HVAC works to which front door colors they might love. On Homeowner Resources, you can find information on every part of your home, right down to how you can negotiate with contractors to get the best price. Here's more about the blog.

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